Customer Success Manager

Key Responsibilities:- Supervise and mentor a team of customer service representatives- Handle escalated customer inquiries and resolve complex issues efficiently- Develop and implement customer service strategies to enhance satisfaction- Monitor team performance and provide coaching to improve service quality- Collaborate with other departments to...

We are recruiting for a Fund Management Company, licensed by the Securities and Exchange Commission (SEC) to provide a host of Fund Management, Ethical Investment and Financial Advisory Services to Organizations, Government Agencies, and Private and Retail clients.We are looking for twelve (12) proactive and goal-oriented Direct Sales Agents to promote and...

Job OverviewAt BLAKSKILL LIMITED, we are seeking a highly skilled Customer Service Manager to lead our daily customer service operations. This is an exciting opportunity for a results-driven professional to manage a team of support representatives and develop strategies to enhance customer satisfaction.Key Responsibilities:• Oversee daily customer service...

We are seeking an experienced Customer Experience Director to lead and develop our customer service strategy.About the RoleThis is a senior leadership position that will oversee the development and implementation of customer service strategies to enhance satisfaction.Lead and develop a team of customer service representatives to deliver exceptional support...

Hempawa Consult Ltd is looking for a Senior Customer Advocate Lead to play a critical role in ensuring our customers receive exceptional service.Job DescriptionThis position involves supervising a team of customer service representatives and providing coaching to improve their performance.Mentor and guide a team of customer service representatives to deliver...

Position: Customer Service LeadIndustry: Agriculture/AgrotechLocation: Abuja, NigeriaJob Type: Full-TimeJob Description (Summary):As the Customer Service Lead, you will manage daily customer service operations, lead and mentor a team of support representatives, and develop strategies to enhance customer satisfaction. You will also analyze feedback to improve...

Job Summary:The Customer Care/Cashier is responsible for providing exceptional customer service while accurately processing sales transactions. This role requires a friendly and efficient individual who can handle cash, answer customer inquiries, and resolve issues in a timely and professional manner. The ideal candidate will be a team player with strong...

Job Overview:Najec FMCG is seeking a skilled Cashier and Customer Experience Specialist to join our team. This role requires an individual who can provide exceptional customer service while accurately processing sales transactions.About the Role:We are looking for a friendly and efficient individual who can handle cash, answer customer inquiries, and resolve...

Company OverviewWe are BLAKSKILL LIMITED, a leading player in the agricultural sector, providing innovative solutions to farmers and agribusiness partners. As a Agricultural Customer Support Lead, you will play a vital role in ensuring that our customers receive top-notch service, driving customer satisfaction and loyalty.Responsibilities:• Build strong...

Skills and Abilities:The ideal candidate will possess excellent skills in:Customer Service: Providing exceptional customer service while accurately processing sales transactions.Cash Handling: Handling cash, credit, and debit card payments with accuracy and efficiency.POS System Operation: Accurately operating a cash register or point-of-sale (POS)...

Communicate with debtors to resolve outstanding debtsManage large portfolio of debtsHandle customer complaints in a professional mannerReview customer feedbacks and ratingsCollate call logs dailyDisclaimer: It is not a field work. All operations are carried out in the Office space. There is a biweekly commission up to 20000 attached.

Are you a motivated and detail-oriented individual looking for a new challenge? We are seeking a highly skilled Product Sourcing and Development Manager to join our team at Mecer Consulting Limited.About the Job:This role involves developing and executing merchandise strategies to drive business growth. The successful candidate will analyze sales trends and...

Job DescriptionWe are seeking a highly skilled Field Sales (Modern trade) to promote and sell high-quality cashew products across their designated territories. The successful candidate will be responsible for achieving sales targets, building relationships with existing stores, and identifying new sales opportunities.Sales PerformanceAchieve monthly,...

**Key Responsibilities**- Make outbound calls to prospective customers using a provided contact list.- Deliver a sales pitch to introduce and promote company products/services.- Build rapport with potential clients and handle objections effectively.- Schedule appointments or follow-ups with interested leads.- Maintain accurate records of calls,...

Job DescriptionWe are seeking an experienced Retail Management Specialist to join our team as a Fashion Store Manager at Mecer Consulting Limited. The successful candidate will be responsible for leading our fashion retail stores to achieve sales targets and improve customer satisfaction. Key responsibilities include managing store teams, developing sales...

Job DescriptionWe are seeking an experienced Business Development Lead - Logistics to join our team and drive business growth in our logistics unit.The successful candidate will be responsible for expanding our market reach, securing strategic partnerships, and enhancing client acquisition. With expertise in market analysis and relationship management, this...

Job DescriptionThe Agribusiness Relationship Manager will be responsible for managing daily customer service operations, leading a team of support representatives, and developing strategies to enhance customer satisfaction. The ideal candidate will have prior experience in customer service, preferably in the agritech or fintech industry, and a strong...

. Develop and execute merchandise strategies. Analyze sales trends and customer behavior. Manage buying process and inventory. Collaborate with cross-functional teams. Develop and manage budgets. Ensure compliance with company policies. Identify and mitigate risks. Provide coaching and guidance to junior team membersPrepare and present regular reports

Job OverviewFashion Store Manager at Mecer Consulting Limited is responsible for overseeing the day-to-day operations of our fashion retail stores. This role involves driving sales growth, improving customer satisfaction, and maintaining a strong tailoring background in fittings, alterations, and garment construction.Responsibilities- Manage store teams to...

- 4-6 years experience in shaping and executing product strategy to make e-business solutions the go to platform for finance solutions. - Lead cross-functional teams, including engineering, design, and marketing- Conduct market research and analyze customer feedback to inform product decisions- Manage product roadmaps, prioritizing features and requirements-...