
Customer Experience Director
7 days ago
We are seeking an experienced Customer Experience Director to lead and develop our customer service strategy.
About the RoleThis is a senior leadership position that will oversee the development and implementation of customer service strategies to enhance satisfaction.
- Lead and develop a team of customer service representatives to deliver exceptional support to customers.
- Collaborate with other departments to improve customer support processes and maintain accurate records of customer interactions and feedback.
The responsibilities of this role include:
- Supervising and mentoring a team of customer service representatives.
- Developing and implementing customer service strategies to enhance satisfaction.
- Collaborating with other departments to improve customer support processes.
To be successful in this role, you will need:
- Proven experience in customer service, preferably in a leadership role.
- Strong problem-solving skills with a customer-first approach.
- Excellent communication and interpersonal abilities.
- Ability to multitask in a fast-paced environment.
- Proficiency in CRM software and customer support tools.
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Cashier and Customer Experience Specialist
3 days ago
Abuja, FCT, Nigeria Najec FMCG Full timeSkills and Abilities:The ideal candidate will possess excellent skills in:Customer Service: Providing exceptional customer service while accurately processing sales transactions.Cash Handling: Handling cash, credit, and debit card payments with accuracy and efficiency.POS System Operation: Accurately operating a cash register or point-of-sale (POS)...
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Retail Operations Director
7 days ago
Abuja, FCT, Nigeria Mecer Consulting Limited Full timeWe are seeking a highly motivated and experienced Retail Operations Director to join our team at Mecer Consulting Limited.In this role, you will be responsible for developing and executing retail operations strategies that align with the company's overall goals. This includes analyzing sales trends and customer behavior to inform buying decisions and...
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Director of Banking Operations and Strategy
7 days ago
Abuja, FCT, Nigeria Mecer Consulting Limited Full timeMecer Consulting Limited is a dynamic consulting firm that specializes in providing expert advice to organizations in the banking sector. We are seeking a highly experienced Director of Banking Operations and Strategy to join our team.The successful candidate will have a minimum of 10 years of experience in banking operations, with a strong background in...
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IT Director
7 days ago
Abuja, FCT, Nigeria Mecer Consulting Limited Full timeMecer Consulting Limited is looking for an experienced IT Director - Technology Leadership to drive its technology vision and roadmap.About UsWe are a forward-thinking consulting firm with a strong focus on delivering innovative solutions to our clients.Job DescriptionThe ideal candidate will have a proven track record of leading technology teams and driving...
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Customer Service Lead
4 weeks ago
Abuja, FCT, Nigeria BLAKSKILL LIMITED Full timePosition: Customer Service LeadIndustry: Agriculture/AgrotechLocation: Abuja, NigeriaJob Type: Full-TimeJob Description (Summary):As the Customer Service Lead, you will manage daily customer service operations, lead and mentor a team of support representatives, and develop strategies to enhance customer satisfaction. You will also analyze feedback to improve...
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Customer Service Manager
2 days ago
Abuja, FCT, Nigeria BLAKSKILL LIMITED Full timeJob OverviewAt BLAKSKILL LIMITED, we are seeking a highly skilled Customer Service Manager to lead our daily customer service operations. This is an exciting opportunity for a results-driven professional to manage a team of support representatives and develop strategies to enhance customer satisfaction.Key Responsibilities:• Oversee daily customer service...
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Customer Success lead
4 weeks ago
Abuja, FCT, Nigeria Hempawa Consult Ltd Full timeKey Responsibilities:- Supervise and mentor a team of customer service representatives- Handle escalated customer inquiries and resolve complex issues efficiently- Develop and implement customer service strategies to enhance satisfaction- Monitor team performance and provide coaching to improve service quality- Collaborate with other departments to...
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Customer Success Manager
7 days ago
Abuja, FCT, Nigeria Hempawa Consult Ltd Full timeAt Hempawa Consult Ltd, we are seeking an exceptional Customer Success Manager to join our team. This is a key role that will lead and mentor a group of customer service representatives.About the RoleThis is a leadership position where you will be responsible for handling escalated customer inquiries, resolving complex issues efficiently, and developing...
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Customer Care/ Cashier
4 days ago
Abuja, FCT, Nigeria Najec FMCG Full timeJob Summary:The Customer Care/Cashier is responsible for providing exceptional customer service while accurately processing sales transactions. This role requires a friendly and efficient individual who can handle cash, answer customer inquiries, and resolve issues in a timely and professional manner. The ideal candidate will be a team player with strong...
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Customer Service Representative
4 weeks ago
Abuja, FCT, Nigeria Cassidy Holdings Full timeAt Cassidy Holdings, we are passionate about creating captivating and influential content that resonates with audiences worldwide. As a dynamic media company, we specialize in video production, digital marketing and content creation. Our team of seasoned professionals brings together a wealth of experience in entertainment, technology and lifestyle.As we...
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Customer Service Associate
4 days ago
Abuja, FCT, Nigeria Najec FMCG Full timeJob Overview:Najec FMCG is seeking a skilled Cashier and Customer Experience Specialist to join our team. This role requires an individual who can provide exceptional customer service while accurately processing sales transactions.About the Role:We are looking for a friendly and efficient individual who can handle cash, answer customer inquiries, and resolve...
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Senior Customer Advocate Lead
7 days ago
Abuja, FCT, Nigeria Hempawa Consult Ltd Full timeHempawa Consult Ltd is looking for a Senior Customer Advocate Lead to play a critical role in ensuring our customers receive exceptional service.Job DescriptionThis position involves supervising a team of customer service representatives and providing coaching to improve their performance.Mentor and guide a team of customer service representatives to deliver...
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Agricultural Customer Support Lead
2 days ago
Abuja, FCT, Nigeria BLAKSKILL LIMITED Full timeCompany OverviewWe are BLAKSKILL LIMITED, a leading player in the agricultural sector, providing innovative solutions to farmers and agribusiness partners. As a Agricultural Customer Support Lead, you will play a vital role in ensuring that our customers receive top-notch service, driving customer satisfaction and loyalty.Responsibilities:• Build strong...
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Marketing Director
5 days ago
Abuja, FCT, Nigeria Plugz Strategic Services Full time**About Us**Plugz Strategic Services is a dynamic startup brand and marketing agency dedicated to delivering innovative solutions that drive business growth. We're seeking a highly motivated and results-driven Marketing Manager to join our growing team.**Job Description**The ideal candidate will be instrumental in developing and executing comprehensive...
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Customer Acquisition Representative
3 days ago
Abuja, FCT, Nigeria AVEDOK Full time**Key Responsibilities**- Make outbound calls to prospective customers using a provided contact list.- Deliver a sales pitch to introduce and promote company products/services.- Build rapport with potential clients and handle objections effectively.- Schedule appointments or follow-ups with interested leads.- Maintain accurate records of calls,...
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Managing Director
7 days ago
Abuja, FCT, Nigeria Mecer Consulting Limited Full timeRequirements & Qualifications: Minimum 15 years of banking experience, with at least 8 years in a senior executive role. Proven track record in mortgage banking, corporate leadership, and financial management. Strong knowledge of banking regulations, risk management, and compliance frameworks. Excellent leadership, strategic planning, and...
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Administrative Director
3 days ago
Abuja, FCT, Nigeria White Crust Limited Full timeWhite Crust Limited is seeking a skilled Executive Assistant to join our team. This dynamic role offers the opportunity to work in a fast-paced environment and make a significant impact on the company's success.As an Executive Assistant, you will be responsible for providing administrative support to the CEO, coordinating travel arrangements, and developing...
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Corporate Financial Head
7 days ago
Abuja, FCT, Nigeria Mecer Consulting Limited Full timeJob OverviewMecer Consulting Limited is seeking a highly experienced Mortgage Banking Director to lead our mortgage banking division. The ideal candidate will have at least 15 years of banking experience, with a minimum of 8 years in a senior executive role.The successful candidate will possess a proven track record in corporate leadership, financial...
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Mortgage Banking Director
7 days ago
Abuja, FCT, Nigeria Mecer Consulting Limited Full timeAbout the RoleThis Corporate Financial Head position requires an individual with extensive banking experience, particularly in mortgage banking. The ideal candidate will have at least 15 years of experience, with a minimum of 8 years in a senior executive role.The successful candidate will have a proven track record in corporate leadership, financial...
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Senior Financial Director
7 days ago
Abuja, FCT, Nigeria Mecer Consulting Limited Full timeJob Title: Chief Financial OfficerMecer Consulting Limited is seeking a skilled CFO to lead our financial management team. The ideal candidate will have at least 10 years of experience in finance, preferably as a CFO. They should possess in-depth knowledge of strategy and investment banking, as well as strong financial management and leadership skills.Key...