Customer Service Manager

About UsWe operate as a key player in the financial sector, offering bespoke investment solutions to meet our clients' needs. Our team of experts is dedicated to delivering exceptional service and support to ensure client satisfaction and loyalty.

Position: Customer Service LeadIndustry: Agriculture/AgrotechLocation: Abuja, NigeriaJob Type: Full-TimeJob Description (Summary):As the Customer Service Lead, you will manage daily customer service operations, lead and mentor a team of support representatives, and develop strategies to enhance customer satisfaction. You will also analyze feedback to improve...

Job Overview:Najec FMCG is seeking a skilled Cashier and Customer Experience Specialist to join our team. This role requires an individual who can provide exceptional customer service while accurately processing sales transactions.About the Role:We are looking for a friendly and efficient individual who can handle cash, answer customer inquiries, and resolve...

We are recruiting for a Fund Management Company, licensed by the Securities and Exchange Commission (SEC) to provide a host of Fund Management, Ethical Investment and Financial Advisory Services to Organizations, Government Agencies, and Private and Retail clients.We are looking for twelve (12) proactive and goal-oriented Direct Sales Agents to promote and...

Job SummaryWe are seeking a highly skilled Customer Care Representative to join our team at KAAPO NIGERIA LIMITED. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving their concerns and issues in a timely and professional manner.Key Responsibilities:Listen to customers' concerns...

At Cassidy Holdings, we are passionate about creating captivating and influential content that resonates with audiences worldwide. As a dynamic media company, we specialize in video production, digital marketing and content creation. Our team of seasoned professionals brings together a wealth of experience in entertainment, technology and lifestyle.As we...

At Hempawa Consult Ltd, we are seeking an exceptional Customer Success Manager to join our team. This is a key role that will lead and mentor a group of customer service representatives.About the RoleThis is a leadership position where you will be responsible for handling escalated customer inquiries, resolving complex issues efficiently, and developing...

Company OverviewWe are a licensed Fund Management Company by the Securities and Exchange Commission (SEC), providing a range of services including Fund Management, Ethical Investment, and Financial Advisory to Organizations, Government Agencies, and Private clients.

Job Summary:The Digital Technology Sales Executive is responsible for driving sales growth by identifying, developing, and closing new business opportunities for Managed IT Services. This role requires a deep understanding of IT infrastructure, cloud services, cybersecurity, and other technology solutions. The candidate will work closely with clients to...

About the RoleITC Worldwide INC is seeking a highly skilled IT Service Management Leader to oversee our IT service management operations using Jira Service Management. The ideal candidate will lead a team of help desk professionals, ensuring efficient ticket resolution, process optimization, and continuous improvement of IT support functions.Key...

**About AVEDOK:**We are a dynamic organization dedicated to delivering exceptional services to our clients. Our team is passionate about providing world-class support, and we're seeking a talented Call Centre Representative to join us.

Job Summary:The Customer Care/Cashier is responsible for providing exceptional customer service while accurately processing sales transactions. This role requires a friendly and efficient individual who can handle cash, answer customer inquiries, and resolve issues in a timely and professional manner. The ideal candidate will be a team player with strong...

We are seeking an experienced Customer Experience Director to lead and develop our customer service strategy.About the RoleThis is a senior leadership position that will oversee the development and implementation of customer service strategies to enhance satisfaction.Lead and develop a team of customer service representatives to deliver exceptional support...

Key Responsibilities:- Supervise and mentor a team of customer service representatives- Handle escalated customer inquiries and resolve complex issues efficiently- Develop and implement customer service strategies to enhance satisfaction- Monitor team performance and provide coaching to improve service quality- Collaborate with other departments to...

Company OverviewWe are BLAKSKILL LIMITED, a leading player in the agricultural sector, providing innovative solutions to farmers and agribusiness partners. As a Agricultural Customer Support Lead, you will play a vital role in ensuring that our customers receive top-notch service, driving customer satisfaction and loyalty.Responsibilities:• Build strong...

Function: Service Delivery & SupportReporting to: Regional Head, Network Core & Service DeliveryLocation: AbujaTravel Frequency: OccassionalPurpose of the JobReporting to the Team Lead West, Network Core & Service Delivery, the Service Fulfilment Engineer isresponsible for deploying carrier grade and reliable network infrastructure and services for ipNX...

Skills and Abilities:The ideal candidate will possess excellent skills in:Customer Service: Providing exceptional customer service while accurately processing sales transactions.Cash Handling: Handling cash, credit, and debit card payments with accuracy and efficiency.POS System Operation: Accurately operating a cash register or point-of-sale (POS)...

Hempawa Consult Ltd is looking for a Senior Customer Advocate Lead to play a critical role in ensuring our customers receive exceptional service.Job DescriptionThis position involves supervising a team of customer service representatives and providing coaching to improve their performance.Mentor and guide a team of customer service representatives to deliver...

1. Receiving clients and visitor alike2. creations of clients file3. proper handling of clients files4. reporting on client files5. Sending and receiving of client files from the Head office.6. Receiving quest7. Sending mails to clients.

Job OverviewAs a Financial Services Specialist at Blakskill Limited, you will play a key role in promoting our financial products and services to prospective clients. Your primary responsibilities will include:Developing and implementing sales strategies to meet revenue targets.Collaborating with the marketing team to create engaging content and promotional...