
Agricultural Customer Support Lead
2 days ago
We are BLAKSKILL LIMITED, a leading player in the agricultural sector, providing innovative solutions to farmers and agribusiness partners. As a Agricultural Customer Support Lead, you will play a vital role in ensuring that our customers receive top-notch service, driving customer satisfaction and loyalty.
Responsibilities:
• Build strong relationships with customers, particularly smallholder farmers and agribusiness partners, to understand their needs and concerns.
• Develop strategies to improve customer satisfaction and promote brand loyalty.
• Collaborate with marketing and product teams to align customer service efforts with overall business goals.
• Leverage digital tools and CRM systems to manage customer interactions effectively.
• Analyze customer feedback to identify trends and recommend product or service improvements.
Requirements:
• Bachelor's degree in Business Administration, Agriculture, Finance, or a related field.
• Prior experience in customer service, preferably in the agritech or fintech industry.
• Strong analytical and problem-solving skills.
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Customer Service Lead
4 weeks ago
Abuja, FCT, Nigeria BLAKSKILL LIMITED Full timePosition: Customer Service LeadIndustry: Agriculture/AgrotechLocation: Abuja, NigeriaJob Type: Full-TimeJob Description (Summary):As the Customer Service Lead, you will manage daily customer service operations, lead and mentor a team of support representatives, and develop strategies to enhance customer satisfaction. You will also analyze feedback to improve...
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Accountant (Agriculture/Agrotech)
4 weeks ago
Abuja, FCT, Nigeria BLAKSKILL LIMITED Full timePosition: AccountantIndustry: Agriculture/AgrotechLocation: Abuja, NigeriaJob Type: Full-TimeJob Description (Summary):As an Accountant, you will handle financial record-keeping, budgeting, accounts management, taxation compliance, and financial reporting. You will also drive process improvements and provide financial guidance to teams to align with...
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Customer Service Manager
2 days ago
Abuja, FCT, Nigeria BLAKSKILL LIMITED Full timeJob OverviewAt BLAKSKILL LIMITED, we are seeking a highly skilled Customer Service Manager to lead our daily customer service operations. This is an exciting opportunity for a results-driven professional to manage a team of support representatives and develop strategies to enhance customer satisfaction.Key Responsibilities:• Oversee daily customer service...
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Senior Customer Advocate Lead
7 days ago
Abuja, FCT, Nigeria Hempawa Consult Ltd Full timeHempawa Consult Ltd is looking for a Senior Customer Advocate Lead to play a critical role in ensuring our customers receive exceptional service.Job DescriptionThis position involves supervising a team of customer service representatives and providing coaching to improve their performance.Mentor and guide a team of customer service representatives to deliver...
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Customer Success lead
4 weeks ago
Abuja, FCT, Nigeria Hempawa Consult Ltd Full timeKey Responsibilities:- Supervise and mentor a team of customer service representatives- Handle escalated customer inquiries and resolve complex issues efficiently- Develop and implement customer service strategies to enhance satisfaction- Monitor team performance and provide coaching to improve service quality- Collaborate with other departments to...
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Customer Experience Director
7 days ago
Abuja, FCT, Nigeria Hempawa Consult Ltd Full timeWe are seeking an experienced Customer Experience Director to lead and develop our customer service strategy.About the RoleThis is a senior leadership position that will oversee the development and implementation of customer service strategies to enhance satisfaction.Lead and develop a team of customer service representatives to deliver exceptional support...
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Agribusiness Relationship Manager
2 days ago
Abuja, FCT, Nigeria BLAKSKILL LIMITED Full timeJob DescriptionThe Agribusiness Relationship Manager will be responsible for managing daily customer service operations, leading a team of support representatives, and developing strategies to enhance customer satisfaction. The ideal candidate will have prior experience in customer service, preferably in the agritech or fintech industry, and a strong...
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Customer Success Manager
7 days ago
Abuja, FCT, Nigeria Hempawa Consult Ltd Full timeAt Hempawa Consult Ltd, we are seeking an exceptional Customer Success Manager to join our team. This is a key role that will lead and mentor a group of customer service representatives.About the RoleThis is a leadership position where you will be responsible for handling escalated customer inquiries, resolving complex issues efficiently, and developing...
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Customer Service Ambassador
7 days ago
Abuja, FCT, Nigeria KAAPO NIGERIA LIMITED Full timeJob SummaryWe are seeking a highly skilled Customer Care Representative to join our team at KAAPO NIGERIA LIMITED. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving their concerns and issues in a timely and professional manner.Key Responsibilities:Listen to customers' concerns...
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Customer Acquisition Representative
3 days ago
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Jira ITSM Help Desk Lead
3 weeks ago
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Client Support Expert
7 days ago
Abuja, FCT, Nigeria KAAPO NIGERIA LIMITED Full timeJob DescriptionAt KAAPO NIGERIA LIMITED, we are committed to delivering exceptional customer service. As a Customer Care Representative, you will play a vital role in achieving this goal. Your responsibilities will include:Company OverviewKAAPO NIGERIA LIMITED is a leading provider of [industry/services]. We pride ourselves on delivering high-quality...
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Executive Support Professional
4 days ago
Abuja, FCT, Nigeria EMGE Resources Ltd Full timeAbout EMGE Resources Ltd:We are a leading organization that values exceptional talent and dedication. Our team is comprised of experienced professionals who strive to deliver exceptional results in a fast-paced environment.The successful candidate will have the opportunity to work closely with our senior leadership team, providing strategic support and...
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Customer Service Representative
4 weeks ago
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Senior Environmental Specialist
6 days ago
Abuja, FCT, Nigeria World Bank Group Full timeThe World Bank Group is a global partnership of five institutions dedicated to ending extreme poverty and promoting shared prosperity.We are seeking a highly experienced Senior Environmental/Natural Resources Management (NRM) Specialist with a strong track record in operational leadership, including TTL accreditation for IPFs (ideal also with DPO...
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Help Desk Team Lead
4 days ago
Abuja, FCT, Nigeria ITC Worldwide INC Full timeThe Ideal CandidateWe are looking for a highly motivated and experienced IT Service Management professional to lead our IT service management operations using Jira Service Management. The successful candidate will have a strong background in ITIL principles and service desk best practices.Key AccountabilitiesIT Help Desk Team: Lead the IT help desk team,...
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Customer Service Professional
10 hours ago
Abuja, FCT, Nigeria AVEDOK Full time**About AVEDOK:**We are a dynamic organization dedicated to delivering exceptional services to our clients. Our team is passionate about providing world-class support, and we're seeking a talented Call Centre Representative to join us.
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Mechanical Production Lead
3 days ago
Abuja, FCT, Nigeria Viju Industires Nigeria Limited Full timeAbout Viju Industires Nigeria Limited:Viju Industires Nigeria Limited is a leading manufacturer of industrial products in Nigeria. We are committed to delivering high-quality products while providing excellent customer service. As a result, we are seeking a skilled Lathe and Milling Machine Supervisor to join our team. This role offers an exciting...
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Lead Research and Development Consultant
4 weeks ago
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Merchandise Coordinator
3 days ago
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