Relationship Manager

6 days ago


Ikeja, Lagos, Nigeria Voyatek Group Full time

We are seeking a Relationship Manager who is driven by results and committed to ensuring every customer succeeds with our solutions. If you excel at building trust, strengthening partnerships, and delivering measurable impact, this role is for you.

What You'll Do

  • Champion customer success and ensure clients achieve their desired outcomes.
  • Build and maintain strong, long-term client relationships.
  • Understand client goals and provide proactive guidance that drives results.
  • Monitor account health, manage risks, and prevent churn.
  • Identify upsell opportunities that genuinely enhance client value.
  • Collaborate with Product, Tech, Sales, and CX teams to deliver seamless experiences.
  • Prepare account performance reports and customer insights.

What We're Looking For

  • Bachelor's degree in Business, Communications, Marketing, or related field.
  • Experience in Customer Success, Relationship Management, or Account Management.
  • Strong communication, negotiation, and problem-solving skills.
  • Strategic, results-driven mindset with excellent attention to detail.
  • Ability to manage multiple accounts confidently.
  • CRM experience is an added advantage.


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