Client Relations Officer

6 days ago

Lekki, Lagos, Nigeria Obis Junction Ltd Full time ₦1,200,000 - ₦1,800,000 per year

Client Relations Officer (Front Desk) — ₦150,000/month

Location: Lekki Phase 1, Lagos

Brand: Hello Texture Salon/Anthologie

About the Role:

We're looking for a warm, articulate, and organized Client Relations Officer to create exceptional first impressions and ensure every client feels cared for from check-in to checkout. You'll handle bookings, payments, and inquiries while maintaining a calm, professional salon flow.

Responsibilities:

  • Greet and check in clients warmly, ensuring comfort and efficiency
  • Manage bookings, cancellations, and reminders accurately
  • Process payments, issue receipts, and record daily sales
  • Handle calls, WhatsApp messages, and DMs with professionalism and warmth
  • Communicate appointment updates to stylists and management
  • Track client preferences to deliver personalized experiences
  • Keep reception, waiting area, and retail shelves neat and organized
  • Assist with daily reporting and staff coordination as needed
  • Support social media content efforts (client photos/videos) when requested

Requirements:

  • 1–2 years experience in a salon, spa, or front desk/customer service role
  • Excellent communication and interpersonal skills
  • Strong multitasking ability under pressure
  • Tech-savvy and familiar with WhatsApp and POS systems
  • Polished appearance and confident demeanor
  • Lives within or near Lekki Phase 1
  • Reliable means of transportation

To apply:

Send your CV and the role you're applying for via WhatsApp or email )

Subject: Client Relations Officer — Hello Texture Lekki 1

Job Type: Full-time

Pay: From ₦150,000.00 per month

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