Retail Operations Manager

3 days ago

Lagos, Lagos, Nigeria Uncle Stan's Foods Full time ₦1,500,000 - ₦3,000,000 per year

JOB TITLE: Retail Operations Manager

JOB LOCATION: Lagos



ADVERTISEMENT

JOB DETAILS:

  • The Retail Operations Manager is responsible for overseeing the day-to-day operations of retail outlets, ensuring efficiency, productivity, and excellent customer service.
  • This role involves developing strategies to improve operational efficiency, managing teams across multiple locations, ensuring compliance with company policies, and driving sales performance to meet or exceed targets.

Key Responsibilities
Operational Oversight:

  • Manage the daily operations of retail outlets to ensure smooth functioning and adherence to company standards.
  • Monitor store performance metrics and implement improvements as needed.

Staff Management:

  • Recruit, train, and supervise retail staff, fostering a positive and productive work environment.
  • Develop and implement performance management processes, including regular reviews and appraisals.

Sales and Customer Experience:

  • Drive sales initiatives and promotions to meet revenue goals.
  • Ensure exceptional customer service is delivered across all outlets.
  • Address and resolve customer complaints promptly.

Inventory and Supply Chain:

  • Oversee inventory management, ensuring adequate stock levels and minimizing shrinkage.
  • Collaborate with procurement and supply chain teams to maintain product availability.

Compliance and Reporting:

  • Ensure all outlets comply with legal, health, and safety regulations.
  • Prepare and present operational performance reports to senior management.

Strategic Planning:

  • Analyze market trends and customer feedback to propose new business opportunities.
  • Collaborate with marketing and product teams to enhance brand visibility.

Key Performance Indicators (KPIs):

  • Sales growth and revenue targets.
  • Customer satisfaction scores.
  • Staff performance and retention rates.
  • Operational cost efficiency.
  • Inventory accuracy and shrinkage rates.

Qualifications and Skills
Education:

  • Bachelor's Degree in Business Administration, Retail Management, or a related field.

Experience:

  • Minimum of 5 years experience in retail management, preferably in a multi-outlet environment.

Skills:

  • Strong leadership and people management skills.
  • Excellent analytical, problem-solving, and decision-making abilities.
  • Proficiency in retail management software and Microsoft Office Suite.
  • Exceptional communication and customer service skills.
  • Ability to multitask and prioritize in a fast-paced environment.

HOW TO APPLY
To apply for the ongoing Uncle Stan's Foods of job opening, visit the job APPLICATION PORTAL to submit your application


  • Store Manager

    3 days ago

    Lagos, Lagos, Nigeria Persianas Retail Limited Full time ₦1,500,000 - ₦3,000,000 per year

    Persianas Retail Limited (PRL) is a leading retail company in Nigeria that offers an array of fashion and lifestyle products and services to customers across Nigeria. We have built valuable partnerships with renowned brands over the years, cementing our reputation as a trusted retail leader. Our extensive distribution channels include physical...

  • Head of Retail Operations

    5 days ago

    Lagos, Lagos, Nigeria Free Jobs Finder Full time ₦1,200,000 - ₦3,600,000 per year

    Responsibilities:• Lead and manage all outlet operations to deliver sales, profitability, and experience targets.• Oversee day-to-day execution across regions, ensuring adherence to brand standards, SOPs, and operational discipline.• Work closely with Finance, Marketing, Supply Chain, and HR to align operations with broader organizational goals•...

  • Retail Sales Manager

    3 days ago

    Lagos, Lagos, Nigeria WorkNigeria Full time ₦1,500,000 - ₦3,000,000 per year

    Job Responsibilities:Develop and implement sales strategies for the companys products to achieve sales targets across retail outlets nationwide.Manage the operations of all retail outlets, ensuring consistent product availability, optimal staffing, and adherence to company standards.Oversee the recruitment, training, and performance of sales staff and retail...

  • Retail Manager at Mopheth

    3 days ago

    Lagos, Lagos, Nigeria Mopheth Limited Full time ₦3,000,000 - ₦6,000,000 per year

    JOB TITLE: Retail ManagerJOB LOCATION: Lagos ADVERTISEMENTJOB DETAILS;We are seeking a dynamic and results-driven Retail Manager to lead the retail store team.As a Retail Manager, you will be responsible for overseeing daily store operations and achieving sales targets and ensuring exceptional customer service.You will play a very crucial role in...

  • Retail Finance Manager

    5 days ago

    Lagos, Lagos, Nigeria Simba Group Full time ₦120,000 - ₦240,000 per year

    Company DescriptionThe Simba Group which started operations in 1988, is a conglomerate having a Pan-Nigeria presence and business interests in some other most dynamic sectors in the economy. The Group is a dominant player in the transportation, power products, and IT-enabled service sectors which are critical to the sustained growth of the Nigerian...

  • Retail Store Manager

    3 days ago

    Lagos, Lagos, Nigeria CGA Consulting Full time ₦1,200,000 - ₦3,600,000 per year

    Company Description A retail company is looking to Hire a store manager,candidate MUST have minimum of 4 years work experience in the RETAIL SECTOR. Job Description The Store Manager's goal is to maximize employee productivity, ensure compliance and consistent execution of company Policy & Procedures and established Best Practices, and create an environment...

  • Growth & Retail Operations Manager (Sales, Distribution & Outlet Development)

    3 days ago

    Lagos, Lagos, Nigeria PINKKEES GLOBAL SERVICES LTD Full time ₦3,000,000 - ₦6,000,000 per year

    We're Hiring: Growth & Retail Operations Manager (Sales, Distribution & Outlet Development)Location: Apapa, Lagos (On-site)Salary: ₦250,000 (Net Monthly) + Health Insurance.About the Role:Our client - Simply Green is growing fast and we're looking for a dynamic Growth & Retail Manager to lead the chargeThis role is perfect for a results-driven retail...

  • Head of Retail Sales

    5 days ago

    Lagos, Lagos, Nigeria Asset & Resource Management Holding Company (ARM HoldCo). Full time ₦1,500,000 - ₦4,500,000 per year

    Head of Retail SalesAsset & Resource Management Holding Company (ARM HoldCo).SalesLagos Full TimeBanking, Finance & Insurance ConfidentialMinimum Qualification :Experience Level : Executive levelExperience Length : 10 yearsJob Description/RequirementsCompany DescriptionEstablished in 1994, Asset & Resource Management Holding Company (ARM HoldCo) offers...

  • Insurance Retail Manager

    1 day ago

    Lagos, Lagos, Nigeria Heirs Insurance Group Full time ₦6,000,000 - ₦12,000,000 per year

    Company DescriptionHeirs Insurance Group is a dynamic family of insurance companies, comprising Heirs General, Heirs Life, and Heirs Insurance Brokers. We offer a comprehensive range of insurance solutions designed to meet the diverse needs of our clients. At Heirs Insurance Group, we take pride in delivering excellent service and innovative products that...

  • Head of Retail Sales

    5 days ago

    Lagos, Lagos, Nigeria Asset & Resource Management Holding Company (ARM HoldCo). Full time ₦1,200,000 - ₦1,500,000 per year

    Company DescriptionEstablished in 1994, Asset & Resource Management Holding Company (ARM HoldCo) offers wealth creation opportunities through a blend of traditional asset management and alternative investment services. For over two decades, ARM has built a reputation for quality research, investment expertise, and value-added services, catering to clients...