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Receptionist / Front Office Manager
4 months ago
Responsibilities
- Keep front desk clean, tidy and supplied with all the necessary supplies
- Greet, communicate with and welcome guests
- Keep the office in order
- Answer all the customers' questions and address their complaints
- Answer all incoming calls and redirect them or keep messages
- Receive letters, packages and send them to appropriate destination
- Prepare and manage outgoing mail
- Check, sort and forward emails
- Monitor office supplies
- Place supply orders when necessary
- Monitor and update records and files
- Monitor and log office expenses and costs
- Organizing meetings and managing databases
- Ordering stationery and IT equipment
- Dealing with correspondence, complaints and queries
- Preparing letters, presentations and reports
- Supervising and monitoring the work of junior support staffjanitors
- Assisting the organization's HR, Operations/Admin and finance with office management functions.