Front Desk Officer
4 weeks ago
Key Responsibilities
- Greet and welcome visitors, clients, and staff with a friendly and professional attitude.
- Answer and direct phone calls in a polite and timely manner, taking accurate messages when necessary.
- Manage the front desk area by keeping it clean, organized, and running smoothly.
- Assist visitors by providing accurate information about the company's services, location, and relevant personnel.
- Handle incoming and outgoing mail, deliveries, and packages, ensuring they reach the appropriate department or individual.
- Maintain and manage visitor logs, ensuring security procedures are followed.
- Schedule appointments, manage meeting rooms, and coordinate with staff for meetings.
- Perform general administrative tasks such as filing, photocopying, and data entry.
- Maintain office supplies inventory and order new stock as needed.
- Assist with any additional tasks assigned by the management or other departments.
Qualifications
- Proven experience as a front desk officer, receptionist, or similar role.
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Proficiency in using office equipment such as computers, printers, and phones.
- Ability to manage a busy front desk environment and remain calm under pressure.
- Friendly and approachable with a customer-oriented mindset.
- Proficient in Microsoft Office Suite Word, Excel, Outlook.
- Ability to handle sensitive information with professionalism and confidentiality.
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