Customer Service Executive

1 week ago

Lekki, Nigeria PWAN GROUP Full time

Greet persons entering the company and determine purpose and nature of visit.
Operate telephone switchboard to answer, screen or forward calls, providing information, taking messages, or scheduling appointments.
Respond to a variety of customer requests and inquiries via the telephone or in person over the counter.
Hear and resolve complaints from the customer or clients.
Collect, sort, distribute, or prepare mails, messages for receiving Departments, Units, Clients or customers via hard copies or online.
Provide information about the company such as sale of properties, their locations, Title, payment plan, allocation and other services provided or rendered
Schedule clients and customers for site inspections and also provide refreshments where available
Seek Management approval on waivers and refund on behalf of clients or customers as regards payments (outright / installment)
Provide subscription forms, payment, and survey Layout plans of all available estates to clients, customers and consultants on request
Receive and register payment slips and send to the receiving department for processing
Prepare marketing kits and souvenirs for new PBOs
Perform any other functions as may be assigned by your supervisors

Qualification Requirements

Minimum of B.Sc. / HND in Social Sciences, Business Administration or any other related field.
Candidate must have completed their NYSC
MBA or other higher relevant qualification will be an added advantage
A member of any relevant professional bodies such as Nigerian Institute of Management (NIM), Minimum of 3 year professional working experience in Business Development, Customer Service/ Admin related duties.

Required Skills

Ability to understand and explain complex products or services
Ability to work independently and as part of a team
Ability to build and maintain relationships with customers
Ability to work under pressure and meet deadlines
Ability to use CRM software and other business tools

  • customer service

    4 days ago

    Lekki, Lagos, Nigeria Wecleanit Service Limited Full time ₦1,800,000 - ₦3,600,000 per year

    Wecleanit offers a variety of cleaning services for homes and commercial properties, including post-construction cleaning, pre and post-event cleaning, laundry services, fumigation, pest control, janitorial services, and upholstery care. We also sell cleaning products and machines.Role DescriptionWe are seeking a highly motivated and customer-centric...

  • Customer Service

    6 days ago

    Lekki, Lagos, Nigeria JV Management Consulting ltd Full time ₦720,000 - ₦1,800,000 per year

    Customer Service/Admin OfficerSalary: ₦100,000/monthType: Full-timeLocation: VGC, Lekki, LagosRole Summary:Our client in the real estate industry is hiring a friendly and organized Customer Service/Admin Officer to manage client interactions and support daily operations.Key Responsibilities:Respond to client inquiries via phone, email, and WhatsAppSchedule...

  • Customer Service Officer

    4 days ago

    Lekki, Lagos, Nigeria Presibo Full time ₦500,000 - ₦1,500,000 per year

    Company DescriptionPresibo is a pioneering HealthTech startup transforming healthcare delivery across Africa. We are committed to making quality healthcare accessible, affordable, and seamless for underserved communities. Using AI-driven diagnostics, remote monitoring, and digitized testing devices, Presibo empowers individuals to manage their health. Our...

  • Customer Service Representative

    2 days ago

    Lekki, Lagos, Nigeria tech company Full time ₦1,800,000 - ₦5,400,000 per year

    We're hiring Customer Service Representative (Onsite)Salary: ₦150,000/monthWe're looking for a smart, patient, and detail-oriented Customer Service Rep to handle customer inquiries, provide support, and ensure a smooth customer experience.Requirements:• Strong communication and interpersonal skills• Excellent at calculations and handling numbers...

  • Customer Service Rep

    6 days ago

    Lekki, Lagos, Nigeria GP REBOOT & STRUCTURE Full time ₦1,080,000 - ₦2,520,000 per year

    URGENT JOB VACANCY: CUSTOMER SERVICE REPRESENTATIVE (Quick Service Restaurant – Lekki)A fast-growing Quick Service Restaurant located in Lekki Phase 1 is urgently recruiting a Customer Service Representative to join its team.Salary: ₦90,000Feeding once dailyAccommodation is providedWork Schedule: One day on, one day offLocation: Candidate must live...

  • Customer Service Representative

    6 days ago

    Lekki, Lagos, Nigeria OLTO RESOURCE DYNAMICS Full time ₦120,000 per year

    Job Title:Customer Service RepresentativeLocation: Lekki Phase 1, LagosSalary: #120,000Shift: Permanent Night ShiftAccommodation: Not providedWork Schdedule: Tuesday to Sunday, 7:00PM-5:00AMQualification: OND/HND/Bachelor's DegreeJob BriefWe are seeking a proactive and customer-focused Customer Service Representative to serve as the primary point of contact...

  • Customer Service Representative

    6 days ago

    Lekki, Lagos, Nigeria FMR ACADEMY Full time ₦22,500 - ₦300,000 per year

    Job Title: Customer Service Representative with social media skillsLocation: Osapa, Lekki, LagosIndustry: Aesthetics / SpaSalary: ₦130,000Start Date: ImmediateJob Summary:We are looking for a smart, confident, and tech-savvy individual to manage our social media pages and attend to clients at the front desk. The ideal candidate should be well-spoken,...

  • Executive Assistant

    2 days ago

    Lekki, Lagos, Nigeria Whip-smart Service Providers Full time ₦1,600,000 - ₦2,000,000 per year

    Job Title: Executive AssistantLocation: Ikoyi, LagosEmployment Type: Full-TimeSalary: ₦500,000 MonthlyJob Summary:We are seeking a highly organized, efficient, and proactive Executive Assistant to support a senior executive in daily administrative, operational, and strategic tasks. The ideal candidate will manage schedules, coordinate meetings, handle...

  • Customer Service/ Admin officer

    6 days ago

    Lekki, Lagos, Nigeria Pearls & Curve Full time ₦1,200,000 - ₦1,728,000 per year

    Job Title: Customer Service/ Admin officerLocation: Oniru, Victoria Island, LagosJob Type: Full-TimeSalary Expectation: : ₦120,000/monthWe are looking for a proactive and organized Customer Service/ Admin officer to support the operations of two growing lifestyle businesses under the same management. The ideal candidate will be detail-oriented, able to...

  • Call Center Customer Service Representative

    6 days ago

    Lekki, Lagos, Nigeria The Nanny Academy Full time ₦1,500,000 - ₦3,000,000 per year

    Company DescriptionThe Nanny Academy (TNA) is dedicated to advancing standards in the care industry by offering internationally recognized certifications for Nannies, Early Years Workers, and Personal Support Workers/Caregivers. As the leading institution of its kind in Nigeria and West Africa, TNA specializes in research and training for care practitioners....