Call Representative and Customer Relations Officer

2 weeks ago


Lagos, Nigeria Lifespring Technology Full time

(NYSC Corpers are encouraged to apply)

Job Summary:

We are looking for a talented and enthusiastic Call Representative, Data Entry, and Customer Relations officer to join our team. The successful candidate will be responsible for responding to customer inquiries, resolving issues, and providing excellent customer service via phone, email, and other communication channels. Additionally, the candidate will perform data entry tasks and maintain accurate records.

Responsibilities:

- Respond to customer inquiries and resolve issues via phone, email, and other communication channels
- Provide excellent customer service, ensuring customer satisfaction and loyalty
- Perform data entry tasks accurately and efficiently
- Maintain accurate records and databases
- Collaborate with internal teams to resolve customer complaints and concerns
- Meet and exceed customer service targets and metrics
- Participate in training and development programs to improve skills and knowledge

Requirements:

- Bachelor's degree in any field (NYSC Corpers are encouraged to apply)
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Proficient in Microsoft Office, particularly Excel and Word
- Data entry skills and attention to detail
- Ability to maintain confidentiality and handle sensitive information
- Strong problem-solving and analytical skills

What We Offer:

- Competitive salary and benefits package
- Opportunity to work with a dynamic and innovative organization
- Professional development and training opportunities
- Collaborative and supportive work environment



  • Lagos, Lagos, Nigeria Sigma Consulting Group Full time

    **Job Title:** Customer Service RepresentativeLocation: RemoteSalary: 130,000We are seeking a motivated and friendly Customer Service Representative to manage all customer interactions via calls and social media, process sales transactions, and maintain accurate records of client information.Key Responsibilities:Handle all incoming calls and messages on the...


  • Lagos, Lagos, Nigeria Sigma Consulting Group Full time

    About the Role: We are seeking a skilled Customer Service Representative to join our team at Sigma Consulting Group. This is an exciting opportunity for a motivated and friendly individual to provide excellent customer service, manage customer interactions, and maintain accurate records. Key Responsibilities: Handle all incoming calls and messages on our...


  • Lagos, Lagos, Nigeria Neo Link Technology Full time

    Job DescriptionWe are seeking a highly motivated Sales and Customer Engagement Representative to join our team at Neo Link Technology. As a key member of our sales team, you will be responsible for delivering exceptional customer service and driving sales growth through telemarketing efforts.Key Responsibilities:Engage with customers via telephone calls and...


  • Lagos, Nigeria Jenniez School of African Interior Design Full time

    Job Title: Customer Service Representative Location: Lekki Phase 1 Company: Jenniez School of African Interior Design & Jenniez Designs Job Summary Jenniez School of African Interior Design and Jenniez Designs are seeking a dedicated and enthusiastic Customer Service Representative to provide exceptional service and support to prospective and current...


  • Lagos, Lagos, Nigeria Sigma Consulting Group Full time

    We are seeking a highly skilled and dedicated Customer Service Representative to lead our team's efforts in delivering exceptional customer experiences. The ideal candidate will be responsible for managing all customer interactions, processing sales transactions, and maintaining accurate records of client information.About the RoleHandle all incoming calls...


  • Lagos, Lagos, Nigeria Sigma Consulting Group Full time

    Job Summary:We are seeking a highly motivated and customer-focused representative to join our team at Sigma Consulting Group. The ideal candidate will be responsible for delivering exceptional customer service via calls, social media, and other communication channels. They will also process sales transactions, maintain accurate records of client information,...

  • Sales Representative

    1 month ago


    Lagos, Lagos, Nigeria Neo Link Technology Full time

    Job Summary: As a Sales Representative at Neo Link Technology, you will be responsible for telemarketing services to customers via telephone call or through social media. Your primary goal will be to obtain information for delivering services, maintain records of customer contacts, and follow up on previous customers for potential services.Key...


  • Lagos, Lagos, Nigeria Ralds and Agate Limited Full time

    Ralds and Agate Limited: Sales Excellence OpportunityWe are seeking a highly skilled Business Development Representative to join our team. In this role, you will be responsible for driving sales growth by identifying new business opportunities, building relationships with key decision-makers, and closing deals.About the Role:The ideal candidate will have a...


  • Lagos, Lagos, Nigeria H. Pierson Associate Limited Full time

    Job Title: Customer Service LiaisonAbout Us: H. Pierson Associate Limited is a dynamic organization seeking an exceptional customer service professional to join our team.Job Description:We are looking for a highly skilled and experienced customer service representative who can provide top-notch support to clients and visitors in a fast-paced environment. As...


  • Lagos, Lagos, Nigeria Ascentech Services Limited Full time

    Job SummaryWe are seeking a highly motivated and results-driven Residential Sales Representative to join our team at Ascentech Services Limited. The successful candidate will be responsible for developing and executing sales strategies to achieve revenue targets in the residential segment.About the RoleThe Residential Sales Representative will be responsible...


  • Lagos, Lagos, Nigeria Fort Knox Outsourcing Full time

    We are seeking a skilled Tele Sales Representative to join our team at Fort Knox Outsourcing. In this role, you will be responsible for conducting outbound calls to potential clients, providing detailed information about our services and building strong relationships with customers to understand their needs.Key ResponsibilitiesGenerate interest among...


  • Lagos, Lagos, Nigeria Fort Knox Outsourcing Full time

    Role OverviewWe are seeking a skilled Outbound Sales Representative to join our team at Fort Knox Outsourcing.Job SummaryThis role involves conducting outbound calls to potential clients, providing detailed information about our services. The ideal candidate will have strong verbal and written communication skills, with the ability to build rapport quickly...


  • Lagos Mainland Local Government Area, Lagos, Nigeria Marbleclear limited Full time

    Job Title: Business Development Representative - Automotive Sales Expert Marbleclear limited is seeking a highly skilled and experienced Business Development Representative to join our team. About the Role As a Business Development Representative, you will be responsible for daily engagement with prospective customers, meeting their needs, and converting...

  • Sales Officer

    1 month ago


    Lagos, Lagos, Nigeria Ascentech Services Limited Full time

    Job OverviewAs a Sales Officer - Fixed Line at Ascentech Services Limited, you will be responsible for managing and developing sales of wireless/fixed line internet solutions to customers in designated clusters. Your primary goal will be to ensure subscription revenue is achieved as per the Annual Operations plan for your assigned coverage clusters.Key...


  • Lagos, Lagos, Nigeria TALENT by venstrap Full time

    Operations Generalist - SPLICEWe are seeking an Operations Generalist to join our team at TALENT by venstrap.About the Role:The Operations Generalist will be responsible for managing onboarding processes for new customers, ensuring a smooth transition and optimal product adoption while acting as the primary point of contact.Responsibilities:Manage customer...


  • Lagos, Lagos, Nigeria Jenniez School of African Interior Design Full time

    Customer Service Representative Job DescriptionJenniez School of African Interior Design and Jenniez Designs are seeking a dedicated and enthusiastic Customer Service Representative to provide exceptional service and support to prospective and current students, clients, and other stakeholders. The role involves managing inquiries, resolving issues, and...


  • Lagos, Lagos, Nigeria Mwanga Full time

    Job Title: Quality Assurance Expert for Call Center ExcellenceAbout Mwanga:Mwanga is a dynamic organization that requires exceptional professionals to join our team. We are committed to delivering outstanding customer service and excellence in all aspects of our business.Salary: The annual salary for this role will be approximately $65,000 - $90,000...


  • Lagos, Lagos, Nigeria Jenniez School of African Interior Design Full time

    At Jenniez School of African Interior Design, we are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. This role is ideal for someone with excellent communication skills, a passion for providing exceptional customer service, and the ability to work in a fast-paced environment.Job SummaryThe Customer...


  • Ebutte-Meta, Lagos, Nigeria Patfam Full time

    A reputable manufacturing firm seeks a Retail Sales Representative to fill a vacancy in their sales office at Ebute-metta.Job DescriptionThe role of the Cashier & Sales Girl is to provide exceptional customer service and drive sales growth.ResponsibilitiesMeet sales targets and contribute to the overall revenue growth of the company.Provide excellent...


  • Lagos, Nigeria H. Pierson Associate Limited Full time

    Responsibilities: Greet clients and visitors in a courteous and professional manner Answer phone calls and emails and direct them to the appropriate personnel Receive and sort mail and deliveries Keep the reception area clean, organized and presentable at all times Maintain a record of all visitors and clients who enter the building Provide administrative...