
Customer Service Representative
23 hours ago
**Job Overview**
Hospitality Recruitment placement Service (HRPS) is seeking a highly skilled Customer Service Representative to join our team. The ideal candidate will have a strong background in customer service and be able to maintain a positive, empathetic attitude towards customers.
Main Responsibilities:
- Maintain a professional attitude towards customers at all times.
- Respond promptly to customer inquiries.
- Communicate with customers through various channels.
- Acknowledge and resolve customer complaints.
- Process orders, forms, applications, and requests.
- Keep records of customer interactions, transactions, comments, and complaints.
- Communicate and coordinate with colleagues as necessary.
Requirements:
- Bachelor's degree in Mass Communication or related field.
- At least 3 years of experience in a customer service role.
- Strong phone and verbal communication skills.
- Familiarity with CRM systems and practices.
- Customer focus and adaptability to different personality types.
Benefits:
This role offers the opportunity to work in a dynamic environment with a talented team. If you are a motivated individual who is passionate about delivering exceptional customer service, we encourage you to apply.
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