Banking Operations Manager

1 month ago


Lagos, Lagos, Nigeria People Capacity Management Full time

Job Title: Banking Officer

About the Role:

We are seeking a highly skilled Banking Officer to join our team at People Capacity Management. As a key member of our banking team, you will be responsible for delivering exceptional client service and driving business growth through effective relationship management.

Responsibilities:

• Develop and maintain strong relationships with clients, understanding their financial needs and providing tailored solutions to meet their goals.

• Manage client bank accounts, including opening and closing accounts, and overseeing transactions to ensure accurate and timely processing.

• Process deposits, payments, and withdrawals while authorizing and evaluating overdrafts and loans to ensure compliance with regulatory requirements.

• Collaborate with other banking professionals to ensure high-quality client service and implement changes in daily internal controls to improve efficiency and effectiveness.

• Present and cross-sell banking services and products to existing and prospective clients, recommending and explaining the benefits of our services.

Requirements:

• Bachelor's degree in finance, business administration, or a related field.

• Six years of experience in banking or financial services, with a proven track record in client relationship management.

• Sales or customer service experience preferred.

• Working knowledge of retail banking practices, rules, and regulations.

Language: en



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