
Dining Establishment Manager
12 hours ago
Job Description
We are seeking an experienced Restaurant Manager to lead our restaurant's operations. The successful candidate will have a proven track record of delivering high-quality service and managing restaurant operations effectively.
About the Role
- Oversee the entire restaurant operation, including front-of-house and back-of-house staff.
- Maintain restaurant revenue, profitability, and quality goals.
- Develop and implement effective marketing strategies to promote the brand and increase sales.
- Build strong relationships with suppliers and negotiate deals to reduce costs.
- Identify areas for improvement and implement changes to enhance efficiency and productivity.
Responsibilities
- Coordinate daily restaurant operations to ensure smooth service delivery.
- Develop and implement training programs to improve staff performance and productivity.
- Monitor and control inventory levels to minimize waste and reduce costs.
- Conduct regular audits to ensure compliance with health and safety regulations.
- Lead by example and motivate staff to deliver exceptional customer service.
- Collaborate with the HR department to recruit and train new staff members.
- Develop and implement effective customer service strategies to enhance customer satisfaction.
- Monitor and analyze sales data to identify trends and opportunities for growth.
- Develop and implement pricing strategies to optimize revenue.
- Manage employee relations, including conflicts and grievances.
- Develop and implement employee recognition and reward programs.
- Prepare and submit regular reports to senior management.
- Participate in ad-hoc projects as required by senior management.
Requirements and Skills
- Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager, or similar role.
- Proven customer service experience as a manager.
- Extensive food and beverage knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff.
- Familiarity with restaurant management software, like OpenTable and PeachWorks.
- Strong leadership, motivational, and people skills.
- Acutely financial management skills.
- BSc degree in Business Administration; hospitality management or culinary schooling is a plus.
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