Client Experience Director

18 hours ago


Ibadan, Oyo State, Nigeria BLAKSKILL LIMITED Full time
Job Overview

We are looking for a highly skilled Client Experience Director to lead our customer support team. The successful candidate will have experience in customer service management, with a strong understanding of end-to-end e-commerce processes.

Duties and Responsibilities:
  • Lead, mentor, and manage the customer support team.
  • Develop disaster recovery and business continuity plans.
  • Collaborate with sales, marketing, and finance teams to ensure cohesive customer service.
  • Partner with product teams to align support operations with business goals.


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