
Head of Operations Support Specialist
6 days ago
Purpose and Scope
The role of Head of Operations Support Specialist is a critical position within PROFORCE LIMITED, supporting the Head of Operations (HOO) in ensuring seamless day-to-day operations. This involves maintaining and coordinating the HOO's calendar, scheduling meetings, appointments, and related arrangements.
Key Responsibilities:
- Maintain the HOO's calendar, including scheduling meetings and appointments.
- Type, format, and edit reports, documents, and presentations as required.
- Forward information by receiving and distributing communications, collecting and mailing correspondence.
- Ensure timely pick-up and delivery of items to maintain office efficiency.
- Serve as a liaison between the HOO, managers, and other staff members.
- Answer and respond to phone calls, communicating messages and information to the HOO.
- Keep the HOO informed of time-sensitive and priority issues, ensuring appropriate follow-up.
- Support the HOO's efficiency and effectiveness in all aspects of their daily work routine.
- Ensure a clean workspace by arranging for routine cleaning exercises with the janitorial team.
Working Relationship:
This role requires strong communication and interpersonal skills to effectively collaborate with various departments and external partners.
Generic Competencies:
- Excellent organizational and planning skills.
- Proficient in Microsoft Office Suite and other productivity tools.
- Ability to maintain confidentiality and handle sensitive information discreetly.
Technical Competencies:
- Bachelor's Degree/HND in Business Administration, Secretariat Studies, Economics, or a related field.
- 1 year maximum post-NYSC experience as a Personal Assistant, Office Assistant, Secretary, Receptionist, or similar role.
Benefits and Opportunities:
This role offers a unique opportunity to develop your administrative and support skills while contributing to the success of PROFORCE LIMITED.
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