Banking Channel Administrator

15 hours ago


Abuja, FCT, Nigeria Trident Microfinance Bank Full time


Job Description

As an E-Banking Officer at Trident Microfinance Bank, you will play a crucial role in enhancing customer experience and driving adoption of digital banking channels.

  • You will be responsible for reviewing onboarding documents and implementing them on required platforms.
  • Resolve all POS/USSD/online banking profile management issues efficiently.
  • Manage token dispatch and escalate issues requiring higher level of support.
  • Provide support for merchant and corporate profile administration on digital channels.
  • Monitor digital channel performance and ensure seamless customer experience.


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