Customer Experience Representative

7 hours ago


Abuja, FCT, Nigeria Jomav Homes and Properties Full time
Job Description

At Jomav Homes and Properties, we are seeking a highly skilled CUSTOMER SERVICE OFFICER to join our team. The successful candidate will be responsible for receiving clients and visitors alike, creating client files, handling client files properly, reporting on client files, sending and receiving client files from the Head office, receiving queries, and sending mail to clients.

Key Responsibilities:
1. Receiving and greeting clients and visitors in a professional manner
2. Creating and maintaining accurate and up-to-date client files
3. Handling client files with confidentiality and discretion
4. Reporting on client files in a timely and efficient manner
5. Coordinating the sending and receiving of client files with the Head office
6. Responding to client queries in a prompt and professional manner
7. Sending mail to clients as required

Requirements:
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment
* Strong organizational and time management skills
* Discretion and confidentiality when handling client files
* Ability to adapt to changing priorities and deadlines

What We Offer:
* Competitive salary package
* Opportunity to work with a dynamic and growing company
* Collaborative and supportive work environment
* Professional development opportunities

About Us:
Jomav Homes and Properties is a leading real estate company dedicated to providing exceptional service to our clients. We are committed to excellence and strive to build long-term relationships with our clients and partners.

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