Mobilizing Deposits and Customer Acquisition Specialist

4 days ago


Abuja, FCT, Nigeria Trident Microfinance Bank Full time
Job Summary

Trident Microfinance Bank is looking for a skilled Deposit Mobilization Officer who can help us achieve our goals in deposit mobilization and customer acquisition.

Job Responsibilities:
  1. Develop and maintain relationships with clients to promote the bank's products and services.
  2. Provide exceptional customer service and ensure that customer inquiries are addressed promptly and professionally.
  3. Identify and generate sales leads to expand the customer base and increase deposits.
  4. Implement and adhere to standard operating procedures and business practices to ensure efficiency and effectiveness.
  5. Monitor and achieve established performance targets within the specified time frame.
  6. Source new high-end customers and persuade them to deposit money with the bank.
  7. Maintain existing deposit clients and ensure they remain satisfied with the bank's services.
  8. Keep clients informed of the status of their deposits and ensure that all necessary documentation is completed and registered.
  9. Collaborate with the team to develop and implement a business development plan that improves deposit mobilization and retention, while managing withdrawal attrition.
  10. Contribute to the development of innovative savings products that meet the needs of our customers.
  11. Develop and implement strategies to reward depositors with interest on ordinary and fixed deposits.
  12. Market and sell all bank deposit products to meet assigned targets and quota.
Requirements:
  1. Hold a B.Sc. / HND degree (or OND with 4 years experience in the microfinance industry).
  2. Have prior experience as a deposit mobilization officer in a financial institution.
  3. Possess good verbal and written communication skills.
  4. Be strong in negotiation and interpersonal skills.
  5. Reside in Abuja, Suleja or environs.


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