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Hospitality Support Specialist

1 week ago

Ikoyi, Lagos, Nigeria Hospitality Recruitment placement Service (HRPS) Full time
Role Summary:

We are hiring a Hospitality Support Specialist to join our team at Hospitality Recruitment Placement Service (HRPS). As a critical member of our customer support department, you will be responsible for providing top-notch customer support and ensuring exceptional customer experiences.

Key Responsibilities:

  • Handling customer inquiries and complaints via phone, email, and chat
  • Providing expert knowledge of our products and services
  • Processing orders, forms, and requests
  • Tracking customer interactions and transactions
  • Collaborating with colleagues to ensure seamless customer support

Requirements and Skills:

  • High school diploma or equivalent required
  • Minimum 1 year of experience in customer service
  • Proven track record of providing excellent customer support
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment