Customer Experience Coordinator

1 day ago


Lagos, Lagos, Nigeria Emplug Career Clinic Full time
About Us

Emplug Career Clinic is committed to providing top-notch career development services to individuals and organizations alike. We take pride in our ability to adapt to changing market trends and stay ahead of the curve when it comes to industry best practices.

The Role

We are looking for a skilled Customer Experience Coordinator to help us deliver exceptional service to our clients. This individual will be responsible for handling inquiries, phone calls, emails, and registrations in a prompt and courteous manner.

Main Responsibilities
  1. Handle client inquiries, phone calls, and emails in a timely and professional manner
  2. Register new clients and maintain accurate records
  3. Provide clear and concise information regarding our services and packages
  4. Work closely with the sales team to identify opportunities for upselling and cross-selling
  5. Contribute to the creation of a positive and welcoming front desk environment
Benefits

This role offers a unique opportunity to work with a dynamic team, develop valuable skills, and contribute to the growth and success of our organization.



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