F&B Operations Manager

4 weeks ago


Aga Ikorodu, Nigeria AIROYAL HOTEL AND SUITES Full time
Job Description

We are seeking an experienced F&B Operations Manager to oversee the daily operations of our food and beverage services at AIROYAL HOTEL AND SUITES. This is a challenging and rewarding opportunity for a seasoned professional with a passion for delivering exceptional customer service.

Responsibilities:
  • Oversee the day-to-day operations of our food and beverage services, ensuring seamless execution and high-quality standards.
  • Ensure compliance with health and safety regulations, maintaining a clean and organized work environment.
  • Manage inventory and order supplies as needed, optimizing efficiency and minimizing waste.
  • Train and mentor staff to maintain high service standards, providing constructive feedback and guidance.
  • Handle customer inquiries and complaints professionally, resolving issues promptly and fairly.
  • Coordinate with kitchen staff to ensure timely service, maintaining a smooth operation.
  • Implement strategies to improve service quality and profitability, analyzing data and making informed decisions.
  • Monitor staff performance, providing regular feedback and coaching to enhance skills and productivity.
  • Ensure accurate billing and cash handling procedures, maintaining financial integrity.
Requirements:
  • Proven experience as an F&B Supervisor or similar role, demonstrating leadership and team management skills.
  • Excellent communication and interpersonal abilities, with a strong background in hospitality management.
  • In-depth knowledge of food and beverage operations, including inventory management and point-of-sale systems.
  • Ability to work in a fast-paced environment, adapting to changing circumstances and priorities.
  • Strong problem-solving skills, with attention to detail and organizational abilities.
  • Knowledge of health and safety regulations, with proficiency in inventory management and basic financial skills.
  • Flexibility to work various shifts, including weekends and holidays, with a high school diploma or equivalent (hospitality management degree preferred).
Benefits

We offer a competitive salary of $55,000 per year, commensurate with experience, plus benefits, including medical, dental, and vision insurance, 401(k) matching, and paid time off.



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