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Customer Service Ambassador

7 days ago

Abuja, FCT, Nigeria KAAPO NIGERIA LIMITED Full time

Job Summary

We are seeking a highly skilled Customer Care Representative to join our team at KAAPO NIGERIA LIMITED. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving their concerns and issues in a timely and professional manner.

Key Responsibilities:

  • Listen to customers' concerns and respond promptly to resolve any issues.
  • Answer customers' questions to the best of your ability, providing clear and concise information.
  • Maintain a positive attitude and calmly respond to customers' complaints, ensuring a high level of customer satisfaction.
  • Resolve and process customers' payments/accounts in a timely and accurate manner.

Benefits:

  • Opportunity to work with a dynamic and growing company.
  • Chance to develop your skills and expertise in customer service.
  • A competitive salary and benefits package.