Call Center Representative

8 hours ago


Lagos, Lagos, Nigeria Lifespring Technology Full time

Lifespring Technology Overview

Lifespring Technology is a forward-thinking organization committed to delivering innovative solutions and exceptional customer service. We are passionate about empowering our customers and team members alike, fostering a culture of excellence and continuous improvement.

Job Role

We are seeking a highly motivated Call Representative, Data Entry, and Customer Relations officer to join our team. The successful candidate will be responsible for developing and maintaining strong customer relationships, resolving issues, and providing outstanding customer service through various communication channels. Additionally, the candidate will perform data entry tasks and maintain accurate records.

Key Accountabilities

  • Develop and maintain customer relationships by responding to inquiries, resolving issues, and providing exceptional customer service.
  • Resolve customer complaints and concerns in a timely and effective manner.
  • Perform data entry tasks accurately and efficiently, with attention to detail and confidentiality.
  • Maintain accurate records and databases, ensuring compliance with company standards.
  • Collaborate with internal teams to achieve common goals and objectives.

Essential Requirements

To succeed in this role, you must have:

  • Bachelor's degree in any field, with a strong emphasis on communication and customer service skills.
  • Excellent communication and customer service skills, with the ability to work in a fast-paced environment and prioritize tasks effectively.
  • Proficiency in Microsoft Office, particularly Excel and Word, with experience in data entry and attention to detail.
  • Data entry skills and ability to maintain confidentiality and handle sensitive information.
  • Strong problem-solving and analytical skills, with a commitment to continuous learning and professional development.

Why Choose Us

We offer:

  • A competitive salary and benefits package designed to support your financial well-being.
  • Opportunities for professional development and training to enhance your skills and knowledge.
  • A collaborative and supportive work environment that fosters growth and success.


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