Data Entry and Relations Officer

19 hours ago


Lagos, Lagos, Nigeria Lifespring Technology Full time

About Us

Lifespring Technology is a leading provider of innovative solutions and exceptional customer service. Our team is dedicated to delivering high-quality services that meet and exceed customer expectations.

Job Description

We are seeking a skilled Call Representative, Data Entry, and Customer Relations officer to join our team. The successful candidate will be responsible for managing customer relationships, resolving issues, and providing outstanding customer service through various communication channels. Additionally, the candidate will perform data entry tasks and maintain accurate records.

Key Responsibilities

  1. Manage customer relationships by responding to inquiries, resolving issues, and providing exceptional customer service.
  2. Resolve customer complaints and concerns in a timely and effective manner.
  3. Perform data entry tasks accurately and efficiently, with attention to detail and confidentiality.
  4. Maintain accurate records and databases, ensuring compliance with company standards.
  5. Collaborate with internal teams to achieve common goals and objectives.

Requirements

To succeed in this role, you must have:

  • Bachelor's degree in any field, with a strong emphasis on communication and customer service skills.
  • Excellent communication and customer service skills, with the ability to work in a fast-paced environment and prioritize tasks effectively.
  • Proficiency in Microsoft Office, particularly Excel and Word, with experience in data entry and attention to detail.
  • Data entry skills and ability to maintain confidentiality and handle sensitive information.
  • Strong problem-solving and analytical skills, with a commitment to continuous learning and professional development.

Our Offer

We provide:

  • A competitive salary and benefits package designed to support your financial well-being.
  • Opportunities for professional development and training to enhance your skills and knowledge.
  • A collaborative and supportive work environment that fosters growth and success.


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