Customer Service Representative

21 hours ago


Port Harcourt, Rivers State, Nigeria Port Harcourt Data School Full time
About Us

The Port Harcourt Data School is a renowned institution dedicated to providing exceptional customer service experience. Our team of experts works tirelessly to ensure that our clients receive top-notch support.


Job Description

We are seeking an Experienced Customer Service Executive to join our team in Port Harcourt. As a key member of our team, you will be responsible for delivering exceptional service to our clients and ensuring their satisfaction with our products and services.


Key Responsibilities
  • Manage multiple client inquiries simultaneously to provide timely and effective solutions.
  • Analyze customer feedback to identify areas of improvement and contribute to the development of our products and services.

Requirements
  • Bachelor's Degree in Business, Communication, or a related field.
  • At least 3 years of experience in customer service or a related field.
  • Excellent communication and problem-solving skills.
  • Strong organizational and multitasking abilities.
  • Proficiency in Microsoft Office and/or customer service software.
  • Familiarity with data analysis and metrics-driven performance is a plus.

Why Join Us?

As a member of our team, you will have the opportunity to work in a dynamic and supportive environment, where your skills and expertise will be valued and developed. We offer a range of benefits, including opportunities for professional growth and development, a competitive salary, and a comprehensive benefits package.



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