Customer Experience Officer

Key ResponsibilitiesWelcoming clients and visitors to our premisesCreating and managing client filesEnsuring the proper handling and maintenance of client filesProviding accurate and timely reporting on client filesCoordinating the receipt and transmission of client files to the Head OfficeAbout the RoleThis position plays a vital role in the success of...

Key Responsibilities:• Establish effective communication with customers to facilitate repayment to the company.• Handle customer complaints in a professional and courteous manner.• Review customer feedback and ratings to improve services.• Maintain accurate call logs on a daily basis.Working Environment:Disclaimer: This role is based in an office...

Job OverviewWe are seeking a highly skilled Customer Resolution Expert to join our team at Fintrade Solutions Limited. As a key member of our operations, you will play a vital role in ensuring customer satisfaction and resolving any issues that may arise.About the RoleThis is a full-time office-based position, requiring excellent communication and...

Key Responsibilities: Respond to customer inquiries and resolve repayment issues in a timely and professional manner. Handle customer complaints and feedback in a courteous and empathetic way. Review customer ratings and feedback to identify areas for improvement. Maintain accurate call logs and records of customer interactions.Work Environment:This is a...

About KAAPO NIGERIA LIMITEDKAAPO NIGERIA LIMITED is a dynamic organization dedicated to delivering exceptional customer experiences.Salary and BenefitsWe offer a competitive salary range of N350,000 - N450,000 per annum, commensurate with experience. In addition to your basic salary, you will also enjoy other benefits including:Health insurance for employees...

About Jomav Homes and PropertiesWe are a dynamic real estate company seeking an exceptional Client Care Specialist to join our team. This individual will be responsible for providing top-notch customer service, ensuring seamless interactions with clients and visitors.Job SummaryThis is a full-time role that involves receiving clients and visitors, creating...

Job DescriptionAt Jomav Homes and Properties, we are seeking a highly skilled Customer Service Officer to join our team.Key Responsibilities:Receiving and greeting clients and visitors in a professional manner.Creating and maintaining accurate and up-to-date client files.Handling and processing client files in a timely and efficient manner.Providing regular...

About the RoleWe are seeking a highly motivated Customer Support Intern to join our team at Tespire LLC. This is an excellent opportunity for individuals who are passionate about providing exceptional customer service and support in the education technology sector.Job SummaryThe Customer Support Intern will be responsible for handling customer inquiries and...

Key Responsibilities:Deliver exceptional customer service through various communication channels.Address customer inquiries, concerns, and issues in a prompt and professional manner.Process orders, returns, and exchanges efficiently to meet customer needs.Provide accurate product information, pricing, and availability to customers.Maintain detailed records...

About Cassidy HoldingsCassidy Holdings is a dynamic media company that specializes in video production, digital marketing, and content creation. We're passionate about creating captivating and influential content that resonates with audiences worldwide.Job Title: Customer Service RepresentativeResponsibilities:Provide exceptional customer service via phone,...

Job Title: Front Desk OfficerAt Coaching Consulting and Allied Services, we are seeking a highly organized and customer-focused Front Desk Officer to join our team.Key Responsibilities:Ensure the front desk area is tidy and well-stocked with necessary materials.Provide a warm welcome to visitors and respond to their inquiries in a professional and courteous...

Job DescriptionThe relationship officer would be responsible for the following:Mobilization of customers for small business loans within Abuja and its environs, majorly Wuse, Utako, Garki, Kubwa markets, etc.Generate leads into any of the Fast-Moving Consumer Goods (FMCG) markets through key distributor schemes.Signing on, restaurants, supermarkets,...

Key Responsibilities:As a Banking Officer at People Capacity Management, you will be responsible for signing on new clients and guiding them through the onboarding process. You will also manage client bank accounts, including opening and closing accounts, and oversee transactions. Additionally, you will process deposits, payments, and withdrawals while...

Job Title: Relationship OfficerAt Trident Microfinance Bank, we are seeking a skilled and experienced Relationship Officer to join our team. The successful candidate will be responsible for building and maintaining strong relationships with our customers, identifying new business opportunities, and driving growth in our loan portfolio.Key...

We are a Financial Institution, dedicated to promoting a savings culture and supporting Small and Medium Enterprises (SMEs) in creating wealth for stakeholders. Our mission is to provide SMEs with access to loans, enabling them to expand their businesses.We are currently seeking a Bank Teller to join our Mpape and Kuje branches. To be considered, please...

Customer Support Experience Lead at Tespire LLCWe are seeking an experienced Customer Support Experience Lead to oversee and manage our customer support team, ensuring alignment with our goals and values. This is a unique opportunity for a motivated and strategic leader to drive growth, innovation, and excellence in customer support.Job Description:Key...

Job Description:  We are seeking a highly motivated Customer Support and Sales Development Professional to join our team at Tespire LLC. In this role, you will be responsible for providing exceptional customer support and contributing to the growth of our sales team.  Key Responsibilities:    • Respond to customer inquiries and support requests via...

Banking Services and Products Specialist **Key Responsibilities:** •⁠ ⁠Manage client bank accounts, including opening and closing accounts, and overseeing transactions. •⁠ ⁠Process deposits, payments, and withdrawals while authorizing and evaluating overdrafts and loans. •⁠ ⁠Recommend and explain banking services and products to...

Job Title: Customer Support InternWe are seeking a highly motivated and detail-oriented individual to join our customer support team as an intern.Key Responsibilities:Provide exceptional customer service and support to clients via email, phone, and chat.Track and manage support tickets in a timely and efficient manner.Collaborate with the technical team to...

Job Title: Verification Officer We are seeking a meticulous Verification Officer to join our e-commerce team at MARATHONA ABIROM CONCEPT LIMITED. This role is critical in maintaining the integrity of our platform, reducing the risk of fraud, and enhancing customer trust. ### Key Responsibilities Verification Process Management: • Conduct detailed...