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Office and Admin Support personnel

3 months ago

Lagos, Nigeria LOPTERRA Full time

Job Description

  • They are seeking a dynamic Admin support personnel to join their team. The ideal candidate will become an integral part of their dedicated team, to contribute to the growth and success of their store.
  • The Admin support personnel will be responsible for welcoming customers, coordinating deliveries, support business growth through creative ideas, timely and exceptional customer services to boost sales.

Responsibilities

  • Maintain a clean and tidied showroom and office area; Warmly welcome all customers, attend to them, and keep records of their details
  • Daily and weekly update of sales records, expense report and inventory template with line manager supervision and operational data on the inventory sheet
  • Manage the DC inventory and reporting with e-Commerce Executive to ensure timely replenishment of low stock, all year availability of products and no lost product.
  • Promptly and constantly uploads of new products in showroom and on e-commerce platforms; Jumia, and Kongawithin 48hrs of product availability
  • Respond to all messages on Jumia and Konga platforms within 1hr, during working hours, and not later than 12hrs after COB
  • Shipping of ordered goods at e-commerce partners’ office within 24/48hrs of request- No cancellation to orders; Promptly collect all return orders
  • Coordinate effective and timely delivery of goods to customers, in cost effective manners though logistics companies.
  • Attending to clerical tasks, ensure proper and accurate book keeping, and filing of company’s documents: invoices, goods receipts, waybill, and all administrative records.
  • And any other task as assigned by your supervisor and management

Requirement

  • Educational background: O'Levels SSCE, NECO, WAEC
  • Proven experience in a similar role and familiarity with inventory management software and tools, Microsoft Office Suite Excel, Word, etc. is an added advantage
  • Strong organizational and multitasking skills, attention to detail and accuracy, excellent communication and interpersonal skills.