Current jobs related to Associate, Relationship Management - Lagos - Standard Chartered Bank

  • Account Relationship Manager

    4 days ago

    Lagos, Lagos, Nigeria People Capacity Management Full time

    Key Responsibilities:Develop and maintain strong business relationships with existing and prospective corporate clients to increase revenue and customer base for our corporate banking products and services.Identify and agree with customers on opportunities to up-sell or cross-sell our products and services, responding to customer inquiries and issues in a...

  • Corporate Banking Relationship Manager

    3 weeks ago

    Lagos, Lagos, Nigeria People Capacity Management Full time

    Key ResponsibilitiesAs a key member of our team at People Capacity Management, the Assistant Banking Officer will be responsible for developing and maintaining business relationships with existing and prospective customers to grow revenue and expand our corporate banking customer base.Key Accountabilities:Initiate and agree with customers to up/cross-sell...

  • Corporate Banking Relationship Manager

    3 weeks ago

    Lagos, Lagos, Nigeria People Capacity Management Full time

    Job Title: Assistant Banking OfficerAt People Capacity Management, we are seeking a highly motivated and experienced Assistant Banking Officer to join our team.Key Responsibilities:Develop and maintain strong business relationships with existing and prospective customers to drive revenue growth and expand our corporate banking customer base.Identify and...

  • Associate Operations Manager

    3 weeks ago

    Lagos, Nigeria Control Risks Full time

    DescriptionTo drive the CSC operations business with a focus on the delivery of high-quality embedded risk consulting to our clients. The individual will ensure the delivery of world leading, embedded risk consulting and risk management solutions to a range of clients. This is a regional role with a focus on Nigeria and wider West Africa.Developing...

  • Relationship Manager

    3 weeks ago

    Lagos Island, Nigeria Providus Bank Full time

    Role DescriptionThis is a full-time on-site role for a Relationship Manager at ProvidusBank in Lagos Island.The Relationship Manager will be responsible for managing client portfolios, building and maintaining relationships with customers, identifying their financial needs, and cross-selling banking products and services.QualificationsClient Relationship...

  • Relationship Manager

    3 weeks ago

    Lagos, Lagos, Nigeria Nigeria Inter-Bank Settlement System Plc - NIBSS Full time

    Job Description: The Customer Relationship Manager is responsible for managing relationships with NIBSS customers, identifying and monitoring customer needs, and promoting the adoption of NIBSS products. The role involves developing businesses, implementing mandate secured processes, and ensuring timely resolution of customer requests. Key responsibilities...

  • Relationship Manager

    3 weeks ago

    Lagos, Lagos, Nigeria Nigeria Inter-Bank Settlement System Plc - NIBSS Full time

    Job Summary: The Customer Relationship Manager will be responsible for onboarding and managing relationships with NIBSS customers, monitoring business prospects, and promoting the sales and adoption of NIBSS products. The ideal candidate will have a minimum of 8 years of post-graduate work experience in a related field, a Bachelor's degree in a relevant...

  • Relationship Manager

    3 weeks ago

    Lagos Island Local Government Area, Lagos, Nigeria Providus Bank Full time

    Manage client portfolios, build relationships, identify financial needs, and cross-sell banking products for a full-time on-site role at ProvidusBank in Lagos Island. We seek a Relationship Manager with strong communication, negotiation, and financial analysis skills, as well as knowledge of banking products and services. Key responsibilities include...

  • Relationship Manager

    3 weeks ago

    Lagos Island Local Government Area, Lagos, Nigeria Providus Bank Full time

    We are seeking a Relationship Manager to manage client portfolios, build relationships, and identify financial needs at ProvidusBank in Lagos Island. Responsibilities: Manage client portfolios, building and maintaining relationships, identifying financial needs, and cross-selling banking products and services. Requirements: ...

  • Relationship Manager

    4 weeks ago

    Lagos, Lagos, Nigeria Rich-Hoods Homes and Properties Limited Full time

    We are seeking a Relationship Manager to promote and engage our products, deliver exceptional customer service, and drive sales growth. Key responsibilities include: Building relationships with clients to promote our products and services. Ensuring satisfactory service delivery to all customers and addressing their inquiries promptly. ...

  • Relationship Manager

    4 weeks ago

    Lagos, Nigeria Rich-Hoods Homes and Properties Limited Full time

    Job SummaryWe are looking to hire experienced and talented Relationship Manager with good deposit mobilization & customer acquisition skills.ResponsibilitiesBuild relationship with clients to promote, and engage Rich-Hood Homes and Properties products.Ensure satisfactory service delivery to all customers and address their inquiries promptly.Generate sales...

  • Relationship Manager

    3 weeks ago

    Lagos, Nigeria Nigeria Inter-Bank Settlement System Plc - NIBSS Full time

    Job Purpose:On-boarding and managing relationship with NIBSS customers, ensuring the identification and monitoring of their needs as well as satisfaction levels.Monitoring and managing the business prospects in the respective market segment, promote the sales and adoption of NIBSS productsTo develop businesses, implement mandate secured and follow up on...

  • Tech Sales Associate

    4 weeks ago

    Lagos, Lagos, Nigeria Alfred & Victoria Associates Full time

    Seeking Tech Sales Associate to connect customers with cutting-edge technology solutions, provide expert advice, and build relationships to deliver exceptional customer experiences. As a Tech Sales Associate, you will play a crucial role in connecting our customers with cutting-edge technology solutions that meet their needs. You'll be the face of our...

  • Associate Operations Manager

    3 weeks ago

    Lagos, Lagos, Nigeria Control Risks Full time

    Job Summary: Drive the delivery of high-quality embedded risk consulting to clients in Nigeria and wider West Africa, ensuring the delivery of world-leading risk management solutions. As a key member of our team, you will be responsible for developing successful client relationships, creating and managing sales leads, and ensuring all projects are delivered...

  • Customer Relationship Manager

    2 weeks ago

    Lagos, Lagos, Nigeria Limeswood International Company Limited Full time

    Customer Relationship ManagerWe are seeking a highly motivated and results-driven professional to join our team at Limeswood International Company Limited as a Customer Relationship Manager. The ideal candidate will be responsible for building and maintaining strong relationships with our customers, ensuring their satisfaction, and driving business...

  • Customer Relationship Manager

    3 weeks ago

    Lagos, Lagos, Nigeria Limeswood International Company Limited Full time

    Customer Relationship ManagerWe are seeking a highly motivated and results-driven Customer Relationship Manager to drive business growth and ensure customer satisfaction.Key Responsibilities:Actively seek out and generate new sales leads to expand our customer base.Develop and deliver compelling sales presentations to prospective clients, highlighting the...

  • Senior Consultant

    6 days ago

    Lagos, Nigeria H. Pierson Associate Limited Full time

    JOB RESPONSIBILITIES Technical The Senior Strategy Manager, will be assigned the following primary responsibilities, among others: • Assist clients in the articulation of their Strategic Intent, including clear Corporate Vision, Mission and Core Values • Supporting the development and execution of clients’ medium and long-term organizational...

  • Customer Relationship Manager

    3 weeks ago

    Lagos State, Nigeria Limeswood International Company Limited Full time

    We are seeking a highly motivated and results-driven Customer Relationship Manager to join our team. The ideal candidate will be responsible for building and maintaining strong relationships with our customers, ensuring their satisfaction, and driving business growth Responsibilities · Actively seek out and generate new sales leads. · Develop and...

  • SME Relationship Officer

    3 weeks ago

    Lagos, Nigeria Addosser Microfinance Bank Full time

    Job DescriptionProspect for new SME clients and assist with their loan applications.Analyze and interpret financial statements of the business in order to access the repayment capacity and financial capacity of the borrower.Recommendation of Loans: Recommend loans to the Credit Unit for approval.Conducts loan appraisals and collects detailed information...

  • Client Relationship Manager

    1 month ago

    Lagos, Lagos, Nigeria Xymbolic Development Limited Full time

    Job Summary:Client Relationship Manager is responsible for managing relationships with clients throughout the sales process, from initial contact to post-sale support.Key Responsibilities:Manage client and sales databases, updating information regularly and ensuring data accuracy on Zoho books.Handle all sales documentation accurately and efficiently,...

Associate, Relationship Management

3 months ago

Lagos, Nigeria Standard Chartered Bank Full time

ABOUT THE COMPANY

Standard Chartered Bank is a leading international banking group committed to building a sustainable business over the long-term. It was was established in 1911 with the first branch opened in Mombasa Treasury Square. Today, 101 years later, Standard Chartered Bank is one of the leading Banks in Kenya, with an excellent franchise. It has a total of 33 branches spread across the country, 90 automated teller machines (ATMs) and 1,698 employees.

JOB SUMMARY

Good interpersonal skillsGood communication and listening skillsExperience and knowledge in Banking industry with AML ExperienceGood understanding of Group’s AML/CDD/Sanctions Policies and ProceduresGood understanding of the end to end impact of processes, across customer experience, risk, frontline effectiveness & costsMust be certified (as prescribed for the role) by completing all relevant SCB e-assessments (once these are rolled out).The above is for guidance only and it may vary depending on the size and complexity of the market. Capability assessment for Individual CDD staff will need to be reviewed once the function stabilises.Role Specific Technical Competencies:Addressing Customer NeedsAnti-money Laundering Policies and ProceduresBanking Products and Internet BankingCustomer Interaction and RetentionCross-SellingInvestments and Portfolio Management for Business BankingRegulatory Environment - Financial Services

RESPONSIBILITIES

Strategy:Implement Business Banking’s tail strategy: continually engage all clients in the tail base of Business Banking with a view to migrating them from Tail to qualified clients >$300 revenueBusiness:Increase revenue per client within portfolioDrive alternate channel sign upIncrease New to Wealth clients within the tail portfolioDrive client account activity and Liability growthFor ETB:Initiate Client contactComplete CDD related documentation and ensure completeness of CDD information for clients that is current, valid and complete and check the quality of the CDD information, as requiredChecks compliance policy, completeness, and accuracy of the provided information.Upload Documents wherever necessaryDormancy reactivationFor NTB & ETB:Initiate Client contactEnsure compliance to policy, completeness and accuracy of the provided information before submission to the SAT team checkingProcesses:Engaging tail clients who are not on S2B and then sending the referrals to the S2B team for onboarding and activate on S2B.KYC/CDD Transaction monitoring and Periodic/Trigger Review. The process of assessing the risk level of CDD of a client on an ongoing basis after the client is on boarded, ensuring that the client documents, information are kept up-to-date and the assessment of CDD/AML, Sanctions risks for the client remains appropriate. The process of on-going adherence to FATCA requirementsRisk Management:Execution responsibility for identifying, assessing, monitoring, controlling and mitigating financial crime risk, sanctions risk and reputational risks to the Group. Also, an awareness and understanding of the main risks facing the Group and the role the individual plays in managing themEnsure compliance with sales processes.Responsible for identifying, assessing, monitoring, controlling and mitigating risks to the Group. Also, an awareness and understanding of the main risks facing the Group and the role the individual plays in managing themThe ability to interpret the Group’s financial information, identify key issues based on this information and put in place appropriate controls and measuresEnsure a full understanding of the risk and control environment in area of responsibilityEnsure you remain alert to the risk of money laundering and assist in the Bank’s efforts in combating it by adhering to the key principles in relation to: “identifying your customer, knowing your customer, reporting suspicions, safeguarding records and not disclosing suspicions to customers.Governance:Ensure that activities are done in a well-controlled environment and there are no gaps and governance issuesRegulatory & Business Conduct:Display exemplary conduct and live by the Group’s Values and Code of Conduct.Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.Key Stakeholders:Head, Client Relationships Business BankingHead, BB ProductsRelationship ManagersRetail Compliance teams (including Specialised Activities Team)Retail FCC teamsCDD teamsOther Responsibilities:Embed Here for good and Group’s brand and values in Nigeria CPBBPerform other responsibilities assigned under Group, Country, Business or Functional policies and procedures

REQUIRED SKILLS

Business management, Strategizing, Planning, Due diligence, Risk management, Analytics, Risk analysis, Compliance

REQUIRED EDUCATION

Bachelor's degree