Relationship Officer

1 month ago

Lagos, Lagos, Nigeria Personal Trust Microfinance Bank Full time

Job Summary

  • A Relationship Officer is responsible for prospecting, marketing, business development, and income generation in line with the key performance indicators.
  • The Relationship Officer is the interface between the Bank and the customer and nurtures mutually beneficial relationships between both parties.

Duties and Responsibilities

  • Achieve growth within the key performance indicators: liability and risk asset generation, account opening, income generation, and e-banking product offerings.
  • Evaluate the creditworthiness of customers by processing loan applications and documentation.
  • Monitors active loans and enforces collection and recoveries.
  • Ensures the achievement of all budget parameters.
  • Develop referral networks and cross-sell products and services.
  • Ensures a high level of customer satisfaction through excellent customer engagement and service delivery.
  • Actively seek out new sales opportunities through cold calling, networking, and referrals.
  • Expedites the resolution of complaints to maximize satisfaction and boost the customer service experience.
  • Achieve a healthy portfolio and deposit mix.
  • Executes marketing strategies and develops marketing campaigns.
  • Ensures compliance with all internal policies and regulatory guidelines.
  • Monitors competition by gathering current marketplace information on pricing, products, etc.
  • Recommends changes in products, services, and policies by evaluating results and competitive developments.
  • Identify potential loan markets and develop referral networks.
  • Perform any other duties as may be assigned by Management.

Qualifications and Experience

  • Candidates should possess an HND / B.Sc. in Social Science or any other related course.
  • Evidence of completion / exemption from NYSC.
  • 3–10 years of work experience
  • Previous experience in a marketing role in a Microfinance Bank or Financial Organization is an advantage.

Skills:

  • Demonstrated ability to communicate, present, and influence credibly and effectively at all societal levels.
  • Proven ability to drive the sales process.
  • Strong business sense and industry expertise.
  • Basic understanding of sales principles and customer service practices.
  • Friendly, helpful, confident, and engaging personality.
  • Excellent communication and interpersonal skills.
  • Ability to work in a goal-oriented environment.
  • Ability to work in a team
  • Strong planning, organizational, and time management abilities
  • Proficient in the use of the MS Office suite.

  • Relationship Officer

    3 weeks ago

    Lagos, Lagos, Nigeria Dangote Group Full time

    ABOUT THE COMPANYDangote Group is one of Nigeria's most diversified business conglomerates with a hard – earned reputation for excellent business practices and products' quality with its operational headquarters in the bustling metropolis of Lagos, Nigeria in West Africa.JOB SUMMARYEducation and Work Experience Bachelor's Degree in Business or a related...

  • Relationship Officers

    3 weeks ago

    Lagos, Lagos, Nigeria Dangote Group Full time

    ABOUT THE COMPANYDangote Group is one of Nigeria's most diversified business conglomerates with a hard – earned reputation for excellent business practices and products' quality with its operational headquarters in the bustling metropolis of Lagos, Nigeria in West Africa.JOB SUMMARYRequirementsEducation and Work Experience: Bachelor's Degree in Business or...

  • Relationship Officers

    1 week ago

    Lagos, Lagos, Nigeria Dangote Full time

    As a Relationship Officer, you willbe cruciale in building and fostering robust and long-lasting business connections with our esteemed clients. Your expertise in developing and maintaining relationships will be instrumental in driving client satisfaction and loyalty.You will work closely with diverse clients, understanding their unique needs and providing...

  • Relationship Officers

    1 month ago

    Lagos, Lagos, Nigeria Dangote Full time

    As a Relationship Officer, you willbe cruciale in building and fostering robust and long-lasting business connections with our esteemed clients. Your expertise in developing and maintaining relationships will be instrumental in driving client satisfaction and loyalty.You will work closely with diverse clients, understanding their unique needs and providing...

  • Relationship Officer

    20 hours ago

    Lagos, Lagos, Nigeria Maritime Microfinance Bank Limited MMFB Full time

    We are looking for a Relationship Officer to build and maintain relationships with clients and customers.The ideal candidate will have strong interpersonal skills, sales experience, and the ability to understand customer needs and preferences.This role requires excellent communication skills, customer service orientation, and the ability to meet sales...

  • Relationship Officers

    1 month ago

    Lagos, Lagos, Nigeria Fidelity Bank Full time

    ABOUT THE COMPANYFidelity Bank is a full-fledged commercial bank operating in Nigeria, with over 7.2 million customers who are serviced across its 250 business offices and various other digital banking channels.JOB SUMMARYQualification Minimum educational level: Bachelor's Degree in Social Science or Humanities or HND with a Master's DegreeExperience:...

  • Relationship Officers

    4 weeks ago

    Lagos, Lagos, Nigeria Fidelity Bank Full time

    ABOUT THE COMPANYFidelity Bank is a full-fledged commercial bank operating in Nigeria, with over 7.2 million customers who are serviced across its 250 business offices and various other digital banking channels.JOB SUMMARYQualification Minimum educational level: Bachelor's Degree in Social Science or Humanities or HND with a Master's DegreeExperience:...

  • Business Relationship Officer

    1 week ago

    Lagos, Lagos, Nigeria Paylogue Nigeria Full time

    Overview: The Business Relationship Officer is responsible for overseeing all aspects of the relationship with clients.This role involves planning, organizing, and monitoring client's payment processes and inventory levels to ensure efficient operation of the supply chain and fulfillment of clients' orders.The Business Manager collaborates closely with...

  • Business Relationship Officer

    1 month ago

    Lagos, Lagos, Nigeria Paylogue Nigeria Full time

    Overview: The Business Relationship Officer is responsible for overseeing all aspects of the relationship with clients.This role involves planning, organizing, and monitoring client's payment processes and inventory levels to ensure efficient operation of the supply chain and fulfillment of clients' orders.The Business Manager collaborates closely with...

  • SME Relationship Officer

    1 week ago

    Lagos, Lagos, Nigeria Advans Full time

    ResponsibilitiesSME Clients ProspectionSME Clients Management Loan, Deposit & Financial servicesDebt/Recovery ManagementCustomer Service ManagementCommercial Activities:Prospect SME clients in the zone of intervention markets and commercial areas by collaborating with the other SME managersTo introduce Advans La Fayette MFB products and services to target...

  • SME Relationship Officer

    2 weeks ago

    Lagos, Lagos, Nigeria Advans Full time

    ResponsibilitiesSME Clients ProspectionSME Clients Management Loan, Deposit & Financial servicesDebt/Recovery ManagementCustomer Service ManagementCommercial Activities:Prospect SME clients in the zone of intervention markets and commercial areas by collaborating with the other SME managersTo introduce Advans La Fayette MFB products and services to target...

  • Relationship Management Officer

    4 weeks ago

    Lagos, Lagos, Nigeria Wema Bank Plc Full time

    ABOUT THE COMPANYWema Bank Plc - Widely reputed as the longest surviving and most resilient indigenous bank in Nigeria, Wema Bank Plc has over the years, diligently offered a fully-fledged range of value-adding banking and financial advisory services to the Nigerian public.JOB SUMMARYRequirementsBelow are qualifications required to work as a Commercial, RMO...

  • Relationship Management Officer

    1 month ago

    Lagos, Lagos, Nigeria Wema Bank Plc Full time

    ABOUT THE COMPANYWema Bank Plc - Widely reputed as the longest surviving and most resilient indigenous bank in Nigeria, Wema Bank Plc has over the years, diligently offered a fully-fledged range of value-adding banking and financial advisory services to the Nigerian public.JOB SUMMARYRequirementsBelow are qualifications required to work as a Commercial, RMO...

  • Relationship Officer

    2 days ago

    Lagos, Lagos, Nigeria People Capacity Management (PCM) Full time

    ABOUT THE COMPANYPeople Capacity Management is a human resources and management consulting firm located in Lagos, Nigeria. We provide services, expertise and resources to both the private and public sectors through our deep knowledge of issues specific to industries and sectors.We are committed to meeting the needs of our clients in a timely and cost...

  • Relationship Manager

    4 weeks ago

    Lagos, Lagos, Nigeria Samovic Homes and Properties Limited Full time

    Job SummaryWe are looking to hire experienced and talented Relationship Manager with good deposit mobilization & customer acquisition skills.ResponsibilitiesBuild relationship with clients to promote, and engage Samovic Homes and Properties products.Ensure satisfactory service delivery to all customers and address their inquiries promptly.Generate sales...

  • Relationship Manager

    2 months ago

    Lagos, Lagos, Nigeria Samovic Homes and Properties Limited Full time

    Job SummaryWe are looking to hire experienced and talented Relationship Manager with good deposit mobilization & customer acquisition skills.ResponsibilitiesBuild relationship with clients to promote, and engage Samovic Homes and Properties products.Ensure satisfactory service delivery to all customers and address their inquiries promptly.Generate sales...

  • Relationship Manager

    4 weeks ago

    Lagos, Lagos, Nigeria First Bank Full time

    JOB DESCRIPTIONProviding financial advisory and support services to clients to ensure that their corporate needs are fulfilled.Resuscitate dormant accounts.Coach team members to work cross-functionally to achieve team's and group's target.Assign target to the team members.Identify and establish new relationships, consistent with the bank`s commercial...

  • Relationship Manager

    1 week ago

    Lagos, Lagos, Nigeria First Bank Full time

    JOB DESCRIPTIONProviding financial advisory and support services to clients to ensure that their corporate needs are fulfilled.Resuscitate dormant accounts.Coach team members to work cross-functionally to achieve team's and group's target.Assign target to the team members.Identify and establish new relationships, consistent with the bank`s commercial...

  • Relationship Manager

    4 weeks ago

    Lagos, Lagos, Nigeria First Bank Full time

    JOB DESCRIPTIONProviding financial advisory and support services to clients to ensure that their corporate needs are fulfilled.Resuscitate dormant accounts.Coach team members to work cross-functionally to achieve team's and group's target.Assign target to the team members.Identify and establish new relationships, consistent with the bank`s commercial...

  • Relationship Officer

    1 month ago

    Lagos, Lagos, Nigeria Personal Trust Microfinance Bank Limited Full time

    ABOUT THE COMPANYPersonal Trust is a Microfinance Bank in Lagos and a subsidiary of First Ally Capital Limited (FACL). Formerly known as Personal Trust Savings and Loans, the Bank was registered in 1993 and operated as a Mortgage Bank until its conversion to a Microfinance Bank in 2014. Personal Trust has a branch network at strategic locations in Lagos...