Relationship Officer

3 weeks ago


Lagos, Lagos, Nigeria Dangote Group Full time

ABOUT THE COMPANY

Dangote Group is one of Nigeria's most diversified business conglomerates with a hard – earned reputation for excellent business practices and products' quality with its operational headquarters in the bustling metropolis of Lagos, Nigeria in West Africa.

JOB SUMMARY

Education and Work Experience Bachelor's Degree in Business or a related discipline. Experience in sales or customer relationship management is preferred.Skills and Competencies: Excellent communication and interpersonal skills. Strong negotiation and problem-solving skills. Ability to build and maintain relationships with clients. Self-motivated and target-driven. Proficient in MS Office (Word, PowerPoint, and Excel).

RESPONSIBILITIES

We are excited to hire Relationship Officers to join our team at Dangote Cement Plc. As a Relationship Officer, you willbe cruciale in building and fostering robust and long-lasting business connections with our esteemed clients. Your expertise in developing and maintaining relationships will be instrumental in driving client satisfaction and loyalty. You will work closely with diverse clients, understanding their unique needs and providing them with tailored solutions. By proactively engaging with our valued clients, you will solidify your position as a trusted advisor and become an integral part of their success. Your ability to effectively communicate and collaborate with internal teams will further strengthen our organization's reputation as a provider of exceptional client service.Key Duties and Duties Develop and maintain relationships with corporate clients. Ensure customer satisfaction and address any queries or concerns. Identify opportunities to upsell products or services to existing clients. Collaborate with other departments to ensure prompt product delivery to clients. Prepare and present periodic reports on sales activities and performance. Stay updated with industry trends and market intelligence. Meet sales targets and contribute to the growth of the company.

REQUIRED SKILLS

Market research, intelligence, Market research, intelligence, Reporting, Customer service, Logistics planning and management, Problem solving, Customer relations

REQUIRED EDUCATION

Bachelor's degree


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