Business Relationship Officer

1 month ago

Lagos, Lagos, Nigeria Paylogue Nigeria Full time

Overview:

  • The Business Relationship Officer is responsible for overseeing all aspects of the relationship with clients.
  • This role involves planning, organizing, and monitoring client's payment processes and inventory levels to ensure efficient operation of the supply chain and fulfillment of clients' orders.
  • The Business Manager collaborates closely with various departments, including risk management, procurement, logistics, and sales, to optimize processes and minimize costs while maintaining high service levels.

Key Responsibilities:

Business Development

  • Developing and implementing strategic sales plans that expand Paylogue's customer base towards increasing our market share.
  • Achieving growth and hitting sales targets by successfully managing sales teams and by assessing the team's strengths and weaknesses
  • Establishing productive and professional relationships with key personnel in assigned customer accounts.
  • Building and promoting healthy, long-lasting customer relations by partnering with them
  • Developing and implementing new sales initiatives, strategies, and programmes to capture the targeted market.
  • Providing daily reports of field sales success and communicating the Voice of the Customer VOC data to superiors. Inventory ManagementMonitor and report inventory levels of clients.
  • Ensure accuracy and integrity of inventory data.
  • Conduct regular audits and cycle counts to verify inventory accuracy and identify discrepancies.
  • Analyze inventory variances to minimize losses and improve inventory accuracy.
  • Collaborate with Clients procurement team to establish relationships with suppliers.
  • Monitor supplier performance and address any issues related to quality, delivery, or pricing.
  • Prepare regular reports on inventory levels, turnover, and other key performance indicators KPIs.
  • Analyze inventory data to identify trends, opportunities for improvement, and areas of risk.
  • Provide insights and recommendations to management for optimizing inventory management processes and reducing costs.

Qualifications:

  • Bachelor's degree in business administration, Supply Chain Management, Logistics, or a related field.
  • Proven experience in inventory management, preferably in a manufacturing, retail, or distribution environment.
  • Strong analytical skills and proficiency in inventory planning and forecasting techniques.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments.
  • Proficiency in inventory management software and Microsoft Excel for data analysis and reporting.
  • Detail-oriented with a focus on accuracy and continuous improvement.
  • Ability to work under pressure and prioritize tasks in a fast-paced environment.

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