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Customer Service
4 months ago
ABOUT THE COMPANY
Leadway Assurance is a leading insurance company and non banking financial solutions provider in Nigeria leveraging on our strategic capabilities in other selected markets.Our policies are tailored towards our customers business needs.
JOB SUMMARY
He/She should provide advice to and recommend our financial products and services.Provide good customer service to maintain and retain clients.Expand customer base, interview prospective clients to gather data about them.Analyze the client current portfolios and make recommendations.Assist clients during maturity claim process.QualificationsApplicants should possess an HND / B.Sc Degree in any chosen field.2+ years experienceAny experience gathered from any financial instituition would be an advantage.
RESPONSIBILITIES
He /She is responsible for providing advice, conducting intermediary services between the client and the financial service provider company, and selling life investments that pay out when the life insured is due for maturity.He/She must provide good customer service by maintaining the existing client base through active communication and marketing,social media,and other programs.
REQUIRED SKILLS
Policy drafting and development, Customer support, CRM systems, Customer relations, Customer service, Presentation skills
REQUIRED EDUCATION
Diploma, Associate's degree
