Customer Experience Manager
3 weeks ago
We are seeking a highly skilled Customer Experience Manager to join Sigma Consulting Group.
As a Customer Experience Manager, you will be responsible for managing all customer interactions, processing sales transactions, and maintaining accurate records of client information.
Key Responsibilities:
- Handle all incoming calls and messages on social media platforms.
- Process and accurately record all sales transactions.
- Maintain and track client information in an organized manner.
- Provide excellent customer service and address client inquiries and concerns.
- Collaborate with other team members to improve customer experience.
Salary: We offer a competitive salary of $130,000 per year.
Requirements:
- Bachelor's degree preferred
- Previous experience in customer service or a similar role is preferred.
- Strong communication skills and a friendly demeanor.
- Ability to handle multiple tasks and work in a fast-paced environment.
- Proficient in using social media and messaging platforms.
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