B2B Operations Coordinator
4 weeks ago
Job Title: Operations coordinator
Location: Ikeja, Lagos
Department:
B2B
Reports To:
B2B manager
Summary of
Role: Operations coordinator is responsible for B2B marketplace order
fulfillment operations, in order to give EZEE customers and sellers the
seamless delivery experience in an efficient manner, to fulfill Raya strategy,
goals and objectives set by management.
ESSENTIAL
DUTIES AND RESPONSIBILITIES
Follow up
with the sellers on daily basis to prepare their orders and drop them in EZEE
WH.
Follow up
with the warehouse to make sure that the dropped items are corresponding to
ordered items.
Update
orders status on marketplace spreadsheets on daily basis, either delivered or
returned.
Follow up
with the seller to collect the returned items, and update the marketplace
spreadsheets accordingly.
Confirm the
payment collection per order and update the data accordingly.
Send to
finance the daily report of the delivered orders.
Send to
finance the weekly payment request per seller.
Confirm
with the sellers their received payments and accounts balances.
Make the
training to the sellers when needed.
Qualifications:
Good
knowledge of Microsoft office.
•
Interpersonal skills.
Ability to
analyze large sets of data and draw conclusions.
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