Senior Operations Manager

2 days ago


Victoria Island, Nigeria IBIC Holdings Full time
  • Job Description
  • We are seeking an exceptional Senior Operations Manager to lead our luxury hospitality brand, focusing on strategic leadership, operational excellence, and team development.
  • The ideal candidate will possess strong financial acumen, including managing budgets and operational costs, with a proven track record of scaling hospitality operations and driving business growth.

Key Responsibilities:

  • Strategic Leadership & Brand Positioning
  • Position George Residence as a top-tier luxury hospitality brand by developing and implementing scalable systems to support growth and expansion.
  • Ensure seamless alignment with global luxury standards through effective vendor and supplier relationships.
  • Operational Excellence
  • Oversight of daily operations, including guest services, housekeeping, maintenance, and front desk management, with a focus on optimizing workflows for efficiency and cost-effectiveness.
  • Enhancing the Guest Experience
  • Deliver personalized, world-class hospitality tailored to high-end clientele, continuously refining luxury offerings and services to exceed expectations.
  • Team Leadership & Development
  • Recruit, train, and develop a high-performing team committed to luxury service, fostering a culture of accountability, excellence, and continuous improvement.


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