Operations Manager

20 hours ago


Victoria Island Lagos, Nigeria Quintevo Nigeria Limited Full time

About Quintevo Nigeria Limited

Quintevo Nigeria Limited provides innovative financial solutions, including loan facilities and investment opportunities, to individuals and businesses. We are seeking a detail-oriented Operations Officer to ensure smooth daily operations and process efficiency.

**Job Responsibilities:**

• Oversee and manage daily business operations to ensure efficiency and effectiveness.

• Develop and implement operational policies and procedures to improve productivity.

• Monitor key performance indicators (KPIs) and optimize processes for better outcomes.

• Collaborate with cross-functional teams to enhance service delivery and customer experience.

• Ensure compliance with regulatory requirements and company policies.

• Manage vendor relationships, contracts, and procurement activities.

• Support financial and administrative functions, including budgeting and reporting.

• Identify operational risks and implement mitigation strategies.

**Requirements:

• Bachelor's degree in Business Administration, Operations Management, Finance, or a related field.

• Minimum of 3 years of experience in operations, preferably in fintech, banking, or investment firms.

• Strong problem-solving, analytical, and organizational skills.

• Proficiency in Microsoft Office and operations management software.

• Excellent communication and leadership abilities.

• Ability to work in a fast-paced and dynamic environment.

**Key Performance Indicators (KPIs):

The successful candidate will be responsible for achieving the following KPIs:

• Improve daily business operations by 25%

• Reduce errors by 30%

• Increase customer satisfaction by 20%



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