Retail Sales Operations Manager

1 day ago


OshodiIsolo Local Government Area, Lagos, Nigeria Ascentech Services Limited Full time
Job Overview

We are seeking a highly experienced Retail Sales Operations Manager with a strong background in FMCG retail sales to manage our van-based retail operations. The ideal candidate will have at least 5 years of experience in the industry and a valid driving license. Key Responsibilities include managing daily transactions, achieving sales targets, building relationships with clients, ensuring timely deliveries, and monitoring stock levels.

Key Responsibilities:
  • Drive sales by selling a range of FMCG products directly to customers via a company van, managing daily transactions and ensuring the achievement of sales targets.
  • Build and maintain strong relationships with existing and potential customers, understanding their needs and ensuring satisfaction with products and services.
  • Organize and plan daily delivery routes, ensuring timely deliveries and proper stock management in line with customer orders.
  • Monitor stock levels, ensure products are properly stocked, and provide accurate stock reports. Manage and track inventory to minimize wastage or stockouts.
  • Collect payments for products sold, issue receipts, and manage cash transactions securely and accurately. Ensure adherence to cash-handling procedures.
  • Have in-depth knowledge of the products being sold, ensuring customers are informed about new products, promotions, and any relevant updates.
  • Gather and relay customer feedback, competitor insights, and market trends to the sales team and management to inform business strategy.
  • Complete daily reports on sales, deliveries, and customer issues, ensuring accurate documentation and communication with the office.


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