Direct Customer Engagement Specialist

12 hours ago


Ikoyi, Lagos, Nigeria DAYTONA Full time
About the Role

We are seeking a highly motivated and results-driven Direct Customer Engagement Specialist to join our team at DAYTONA. In this role, you will be responsible for building and maintaining strong relationships with our customers, identifying opportunities for growth and revenue expansion, and delivering exceptional customer experiences.

Key Responsibilities:

  • Develop and execute targeted sales strategies to drive growth and revenue expansion.
  • Build and maintain strong relationships with customers, understanding their needs and preferences.
  • Present our products and services to customers, highlighting their value proposition and benefits.
  • Meet monthly sales goals and expectations by executing effective sales plans and managing relationships with key stakeholders.
  • Take feedback from customers and incorporate it into ongoing product development and improvement initiatives.
  • Stay up-to-date on market trends and competitor activity to inform sales strategies and tactics.
  • Deliver exceptional customer service and support, responding promptly to customer inquiries and concerns.
  • Prepare and present monthly sales reports to senior management, highlighting key achievements and areas for improvement.

Requirements

  • A bachelor's degree in marketing, business administration, or a related field. Equivalent experience or education may also be considered.
  • Proven track record of success in direct sales or a similar role, with a strong understanding of sales principles and best practices.
  • Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with customers and colleagues.
  • Strong analytical and problem-solving skills, with the ability to manage multiple priorities and meet deadlines.
  • Ability to work in a fast-paced environment, adapting to changing circumstances and priorities.


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