Post-Warranty Support IT Services Growth Manager

2 days ago


Abuja, FCT, Nigeria ITC Worldwide INC Full time

As a Business Development Executive at ITC Worldwide INC, you will play a pivotal role in expanding our post-warranty support for Microsoft Dynamics 365 solutions. Your expertise in identifying and securing new business opportunities, nurturing existing client relationships, and collaborating with cross-functional teams will be invaluable in delivering exceptional post-warranty IT services.

Main Responsibilities:
  • Market Analysis and Strategic Planning:
    • Conduct comprehensive market analysis to identify trends, opportunities, and key prospects in Microsoft Dynamics 365 post-warranty support services.
    • Develop and implement strategic business development plans to increase revenue and expand the client base.
  • Client Engagement and Relationship Building:
    • Establish and maintain strong relationships with decision-makers in businesses using or considering Microsoft Dynamics 365 solutions.
    • Conduct consultative sales meetings to understand client needs and propose tailored support solutions.
  • Service Package Development:
    • Develop customized service packages including technical support, system maintenance, and service agreements for post-warranty Dynamics 365 solutions.
    • Collaborate with technical teams to ensure proposed solutions meet the client's operational needs and are aligned with Microsoft's best practices.


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