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Administration Assistant
2 months ago
KEY AREAS OF ACCOUNTABILITY:
General Administration:
- Monitor usage of all office equipment & supplies, by ensuring that they are in good working condition. Promptly report any malfunctions/repairs needed/changes to be made as they arise.
- Maintain general office equipment tracker.
- Event planning and coordination – support program staff during workshops and events local, internal and external – e.g., booking venue/room, setting up conference calls etc. and ensuring action points are shared in good time.
- Ensure that meeting rooms for receiving guest and staff are kept clean and usage managed.
- Carry out the filing of relevant documents.
- Supervises cleaners to ensure office premises/guest houses and environs are clean and always maintained.
- Ensure required cleaning items and toiletries are always available.
- Assist in the purchase of small sundry office supplies from Petty Cash for the office at large, and process invoices and expense claims as required.
- Ensure the Country Office is well equipped, has sufficient levels of supplies consumables, stationery & equipment etc.
- Support in processing rent renewals and tenancy agreements.
- Keeping an update to date record of all GPEs general program equipment’s in the Country office, guest houses and international staff house.
- Identify and coordinate the repairs of the following, plumbing, mechanicals, electricals and carpentry etc. At the Country Office, staff houses and guest house.
- Perform other duties and responsibilities as assigned by Line Manager
- Ensure compliance with Save the Children Quality Standards, Global policies and Guidelines.
Front Desk Management:
- Ensure that the front desk/reception is always kept tidy and presentable with all necessary materials Pen, paper, visitors form etc.
- Properly greet visitors/clients and always make them feel welcome.
- Handle incoming and outgoing letters and correspondences.
- Take minutes of the bi-weekly All staff meeting as directed by Line Manager. Prepare meeting agendas, track actions and key notes.
Book meeting rooms:
- Prepare the monthly report for the admin unit.
- Follow-up with team members to ensure that external guests are promptly attended to. In other to avoid prolonged stay by visitors at the reception.
- Receive SCI staff visiting the Abuja office and provide workspaces and relevant supplies as maybe required
Janitorial Supervision:
The role holder will oversee the daily operations of janitorial staff, ensuring that cleanliness and standards are met and maintained.
- Supervise and coordinate the janitors, assigning tasks and monitor performance.
- Conduct regular inspections to ensure high cleaning standards and address any issues that may arise.
- Create and manage schedules, ensure adequate coverage and timely completion of assigned tasks.
- Provide guidance, training, and support to new and existing Janitors.
- Raise requisition of supplies needed for cleaning and maintain proper inventory.
- Ensure adherence to safety protocols, regulations, as contained in SCI policies.
Store Management:
- Effectively and efficiently assist the Admin Officer in managing stationery items and consumables in the store.
- Support the receiving and inspecting goods, ensure they are in the right quantity and condition.
- Assist in receiving stock requisition and in issuing supplies to concern staff.
- Issue out and support with requested items for training/workshop/meeting based on filled training form.
- Properly organize the store and track all inventories.
- Ensure efficient use of storage space and maintain a clean and safe environment.
- Manage the gift register.
Guest & International staff house management:
- The role holder will be required to provide a comfortable, convenient, and welcoming experience for staff guests while maintaining efficient operations and adhering to organizational standards.
- Oversee the daily operations of the guest house.
- Ensure guest staff have an enjoyable stay, including managing check-ins and outs and address any concern or issue that may arise.
- Ensure that the guest house is always kept tidy with the required supplies Toiletries, beverages, Consumables etc.
- Managing and training the cleaning staff on housekeeping, kitchen and laundry service.
- Managing room inventory and ensuring efficient use of space.
- Providing assistance and support to staff, handling requests and resolving guest house issues.
- Oversee the cleaning, laundry, and maintenance of the guest house to maintain high standards.
- Monitor and ensure that the organizational policies, guest house policies, procedures, and regulations are strictly adhered to.
- Monitoring and improving guest experience by collecting and acting on guest feedback to improve on service delivery and quality.
- Ensuring a secure and safe environment for staff guests.
- Handling administrative duties, such as record-keeping, reports, and correspondence.
- Identify and coordinate the repairs of the following, plumbing, mechanicals, electricals and carpentry etc. At the guest houses and staff houses.
- Coordinate processing of utility bills for the guest house and international staff houses.
- Coordinate the purchase of cooking gas for guest houses and staff houses
Other responsibilities:
The role holder may be assigned with other responsibilities as the need arises which would include but are not limited to the following:
- Support other functional areas of Admin in-country office and field offices.
- Assist in data gathering and Analysis.
- Providing cover when other administrative staff are absent, on leave or as a result of an increased level of Country Office activities.
- Any other duties assigned by the line manager.
SKILLS & EXPERIENCE:
Administrative & General Skills
- Level of Education – HND/B.Sc. in social sciences/relevant field of studies.
- Minimum of one-year relevant work experience.
- Must have NYSC discharge certificate/exemption certificate.
- Excellent planning and organisational skills, with proven administrative skills.
- Ability to manage competing priorities effectively in a constantly changing environment, meet deadlines and work calmly under pressure.
- Ability to manage time and diary.
- Ability to manage vendors.
- Excellent interpersonal and communication skills; written and verbal communication; fluent in English.
- Understand the local language is a plus.
- Strong teamwork, with the ability to support colleagues and request support as and when required.
- Commitment to Save the Children mission, vision and values.
- Computer literate and knowledge of Word, Excel and Outlook.