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Logistics Officer
3 weeks ago
As a Logistics Officer, your primary responsibility is to ensure the smooth delivery of goods to Delivery Agents (DAs) and monitor the process until the stock is received. You will also recruit, manage, and maintain a bench of DAs in each state, ready to be onboarded at an instant. Ensuring that DAs adhere to company rules, regulations, and systems is critical to the success of this role.
Key Responsibilities
Stock Delivery and Monitoring:
- Coordinate the timely delivery of stock to DAs and ensure they receive the goods without discrepancies.
- Monitor the movement of stock until it is confirmed as received by the DAs.
- Address any delays or issues during the delivery process promptly and effectively.
Recruitment and Management of DAs:
- Recruit, onboard, and train new DAs, ensuring they align with company policies and operational standards.
- Maintain a bench of pre-vetted, ready-to-onboard DAs in each state to ensure swift replacement or expansion as needed.
- Conduct regular meetings with DAs to ensure they are motivated, informed, and aligned with company objectives.
- Monitor DA performance and enforce adherence to established rules, regulations, and systems.
Process Adherence and Compliance:
- Ensure all logistics processes are followed correctly, minimizing errors and discrepancies.
- Implement and enforce company policies and systems for inventory movement and DA operations.
- Maintain accurate records of stock movement, waybills, DA performance, and the status of the DA bench.
Collaboration and Communication:
- Liaise with the inventory team to plan stock replenishment schedules and prevent stockouts.
- Act as the primary point of contact between the company and DAs, ensuring smooth communication.
- Provide feedback and insights to the management team to improve logistics operations.
What We Expect (Competencies)
- Integrity: Must be honest and reliable in handling company stock and funds.
- Proactivity: Take initiative to address logistical issues and DA-related challenges without being prompted.
- Accountability: Ensure stock movement, inventory records, and DA management are accurate and up-to-date.
- Street Smartness: Navigate effectively through parks, manage waybill personnel, and handle motor boys tactfully.
- Leadership Skills: Confidently manage and motivate DAs to perform at their best while adhering to company policies.
- Resourcefulness: Build and maintain a reliable bench of DAs to ensure instant onboarding when needed.
What We Don’t Want
❌ Careless individuals who fail to monitor stock levels or neglect discrepancies.
❌ Disorganized workers who struggle to keep accurate records of stock movement and DA performance.
❌ Timid or biased individuals who cannot communicate effectively with DAs, motor boys, or waybill personnel.
❌ Staff who ignore rules, accept excuses without evidence, or fail to enforce company policies.
❌ Lazy people who don’t take their work seriously or aren’t willing to go the extra mile.
❌ People with a negative attitude who refuse to take ownership of their tasks.
🚨 If you fit into any of these, DO NOT APPLY.
Qualifications
- Education: Minimum of a Bachelor’s Degree or HND in a relevant field.
- Experience:
- At least 2 years of experience in logistics, supply chain management, or managing field agents.
- Previous experience in e-commerce or FMCG logistics is an advantage.
- Skills:
- Strong organizational and problem-solving skills.
- Excellent communication and interpersonal abilities to manage relationships with DAs and waybill personnel.
- Ability to handle high-pressure situations and resolve conflicts effectively.
- Leadership skills to recruit, manage, and motivate a team of DAs.
- Proficiency in Microsoft Office Suite.
What We Offer
- Competitive salary based on experience.
- Accommodation in the company’s staff hostel for the right candidate.
- Opportunities for professional growth and development.
- A supportive and dynamic work environment.
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