
Client Services Ambassador
5 hours ago
At Jomav Homes and Properties, we pride ourselves on providing exceptional service to our clients. Our mission is to deliver outstanding results through our commitment to excellence, innovation, and teamwork. As a Customer Service Officer, you will have the opportunity to work in a dynamic and growing company where you can develop your skills and expertise.
Job Summary:
We are seeking a highly motivated and organized individual to join our team as a Customer Service Officer. The successful candidate will be responsible for receiving clients and visitors, creating client files, handling client files properly, reporting on client files, sending and receiving client files from the Head office, receiving queries, and sending mail to clients.
Key Responsibilities:
1. Receiving and greeting clients and visitors in a professional manner
2. Creating and maintaining accurate and up-to-date client files
3. Handling client files with confidentiality and discretion
4. Reporting on client files in a timely and efficient manner
5. Coordinating the sending and receiving of client files with the Head office
6. Responding to client queries in a prompt and professional manner
7. Sending mail to clients as required
Requirements:
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment
* Strong organizational and time management skills
* Discretion and confidentiality when handling client files
* Ability to adapt to changing priorities and deadlines
What We Offer:
* Competitive salary package
* Opportunity to work with a dynamic and growing company
* Collaborative and supportive work environment
* Professional development opportunities
About Us:
Jomav Homes and Properties is a leading real estate company dedicated to providing exceptional service to our clients. We are committed to excellence and strive to build long-term relationships with our clients and partners.
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