
Customer Experience Lead
4 days ago
We are seeking a skilled and experienced Customer Service Lead to join our team at BLAKSKILL LIMITED. This is an exciting opportunity for a motivated individual to take on a leadership role and make a significant impact on our customer service operations.
The successful candidate will be responsible for developing and implementing customer service strategies, building strong relationships with customers, and leading a team of customer service representatives.
Responsibilities:
- Strategic Planning: The Customer Service Lead will develop and implement customer service strategies that align with the company's overall business objectives.
- Customer Relationship Building: They will build strong relationships with customers, particularly smallholder farmers and agribusiness partners, to understand their needs and concerns.
- Team Leadership: The successful candidate will lead, mentor, and train a team of customer service representatives to deliver exceptional service, conduct performance reviews, and provide constructive feedback.
- Process Improvement: They will identify opportunities to improve customer service processes and implement changes to enhance the overall customer experience.
-
Client Experience Manager
4 days ago
Abuja, FCT, Nigeria Cassidy Holdings Full timeCustomer Service PositionCassidy Holdings is seeking a skilled Customer Service Representative to join our team. The ideal candidate will possess excellent communication skills, be able to work in a fast-paced environment, and have prior experience in customer-facing roles.Key DutiesAnswer customer inquiries via phone, email, and live chat.Resolve customer...
-
Customer Service Operations Manager
4 days ago
Abuja, FCT, Nigeria BLAKSKILL LIMITED Full timeBLAKSKILL LIMITED is a leading organization in the agritech industry, dedicated to delivering exceptional customer service. We are currently seeking a highly motivated and experienced Customer Service Lead to oversee our daily operations.The successful candidate will be responsible for managing a team of customer service representatives, ensuring timely and...
-
Customer Insights Professional
2 days ago
Abuja, FCT, Nigeria ITC Worldwide INC Full timeJob OverviewThe HubSpot CRM Marketing Analyst plays a critical role in driving business growth by leveraging HubSpot's marketing automation tools to enhance customer relationships and drive revenue.Main AccountabilitiesLead Generation and Nurturing: Develop and execute strategies for lead generation through HubSpot's marketing automation tools.Sales and...
-
Customer Service Strategy Director
4 days ago
Abuja, FCT, Nigeria Hempawa Consult Ltd Full timeJob OverviewHempawa Consult Ltd is seeking an experienced Customer Service Strategy Director to lead our customer service team and drive exceptional customer satisfaction.Key Responsibilities:Team Leadership: Supervise and mentor a team of customer service representatives to ensure they have the skills and support needed to excel in their roles.Customer...
-
ITC Worldwide INC Architectural Lead
4 days ago
Abuja, FCT, Nigeria ITC Worldwide INC Full timeJob OverviewWe are seeking a highly skilled and experienced Microsoft Dynamics 365 Power Platform Architect to lead our team in designing, implementing, and maintaining scalable and innovative CRM solutions.The successful candidate will have extensive experience with Microsoft Dynamics 365 CRM and Power Platform technologies, including PowerApps, Power...
-
Cost Management Lead
5 days ago
Abuja, FCT, Nigeria Onyxial Full timeJob Title: Cost Management LeadJob Description: We are seeking an experienced Cost Management Lead to join our team at Onyxial. As a key member of our finance department, you will be responsible for leading the development and implementation of cost management strategies that align with the company's overall goals and objectives. Your expertise in...
-
Customer Service Ambassador
4 days ago
Abuja, FCT, Nigeria Cassidy Holdings Full timeJob SummaryWe are passionate about delivering exceptional customer experiences at Cassidy Holdings. Our team of experts provides timely and professional support to our clients, ensuring their needs are met efficiently.Key ResponsibilitiesProvide top-notch customer service via phone, email, and live chat.Resolve customer inquiries, complaints, and issues in a...
-
Sales Team Lead Manager
4 days ago
Abuja, FCT, Nigeria Ascentech Services limited Full timeJob Title: Sales Team Lead ManagerWe are seeking a highly motivated and experienced Sales Team Lead Manager to join our team at Ascentech Services Limited. This is an excellent opportunity for a sales professional to take on a leadership role and drive sales growth.Key Responsibilities:Sales Target Achievement: Work with the sales team to ensure that sales...
-
Jira Service Management Lead
3 days ago
Abuja, FCT, Nigeria ITC Worldwide INC Full timeJob DescriptionThe Help Desk Lead will oversee the IT service management operations using Jira Service Management. The ideal candidate will lead a team of help desk professionals, ensuring efficient ticket resolution and process optimization.Key ResponsibilitiesLead the IT help desk team, ensuring prompt and effective resolution of support requests.Oversee...
-
Help Desk Team Lead
3 days ago
Abuja, FCT, Nigeria ITC Worldwide INC Full timeJob SummaryWe are seeking an experienced Jira Service Management Lead to oversee our IT service management operations. The ideal candidate will have strong leadership skills and hands-on experience with Jira Service Management.ResponsibilitiesDevelop and implement ITSM best practices to enhance service efficiency and quality.Collaborate with stakeholders to...
-
Innovation Development Lead
4 days ago
Abuja, FCT, Nigeria Sambus Geospatial Nig Ltd Full timeJob Description:As a Research and Business Intelligence Specialist at Sambus Geospatial Nig Ltd, you will be responsible for driving business growth by analyzing industry trends and gathering intelligence on the Geospatial sector.Key Responsibilities:Lead key projects with our R&D team to support business objectivesDevelop research programs incorporating...
-
Financial Inclusion Officer
11 hours ago
Abuja, FCT, Nigeria Trident Microfinance Bank Full timeAbout the RoleThe Financial Inclusion Officer will be responsible for promoting and engaging the bank's products, ensuring satisfactory service delivery, and generating sales leads to expand the customer base. The successful candidate will have prior experience as a deposit mobilization officer in a financial institution and possess good verbal and written...
-
Service Delivery and Excellence Specialist
4 days ago
Abuja, FCT, Nigeria BLAKSKILL LIMITED Full timeAt BLAKSKILL LIMITED, we believe that exceptional customer service is the foundation of our success. As a result, we are seeking a talented Customer Service Lead to join our team and help us achieve our goals.The ideal candidate will have a strong background in customer service, preferably in the agritech or fintech industry. They will possess excellent...
-
Deposit Mobilization Specialist
11 hours ago
Abuja, FCT, Nigeria Trident Microfinance Bank Full timeJob DescriptionWe are seeking an experienced and skilled Deposit Mobilization Specialist to join our team at Trident Microfinance Bank. This is a key role that involves building relationships with clients to promote and engage the bank's products, ensuring satisfactory service delivery, and generating sales leads to expand the customer base.Key...
-
Business Intelligence Analyst
4 days ago
Abuja, FCT, Nigeria ITC Worldwide INC Full timeJob Overview:The HubSpot CRM Marketing Analyst is responsible for driving business growth through effective customer relationship management and data-driven marketing strategies. This role requires a unique blend of technical, analytical, and communication skills to optimize CRM workflows, track key marketing metrics, and provide actionable insights to...
-
Abuja, FCT, Nigeria ITC Worldwide INC Full timeWe're seeking an experienced sales professional to join our team at ITC Worldwide INC as a Digital Technology Sales Executive. In this role, you'll be responsible for driving sales growth by identifying new business opportunities and closing deals.About the Job:This is a critical position that requires a deep understanding of IT infrastructure, cloud...
-
Abuja, FCT, Nigeria Coronation life insurance limited Full timeCompany Overview:Coronation Life Insurance Limited is a leading provider of insurance solutions in the market. Our mission is to provide excellent service to our customers and help them achieve their financial goals.Why Join Us?Opportunity to work with a reputable insurance companyChance to develop your sales skills and experience
-
Marketing Automation Specialist
2 days ago
Abuja, FCT, Nigeria ITC Worldwide INC Full timeAbout the RoleWe are seeking a highly skilled Marketing Analyst to join our team at ITC Worldwide INC. As a HubSpot CRM Marketing Analyst, you will be responsible for managing customer relationships using HubSpot CRM, while analyzing marketing data to support sales and marketing strategies.Main ResponsibilitiesHubSpot CRM Management: Set up and manage...
-
Sales and Visual Merchandising Manager
4 days ago
Abuja, FCT, Nigeria Dignity Exodus Nig ltd Full timeAbout UsDignity Exodus Nig Ltd is a leading organisation that values exceptional customer service and satisfaction. As a Sales and Visual Merchandising Manager, you will play a crucial role in driving sales and enhancing customer experience.Responsibilities:Sales and MarketingDevelop and implement sales strategies to enhance revenue.Drive showroom sales by...
-
Senior Sales Professionals Wanted
4 days ago
Abuja, FCT, Nigeria Biorapid Diagnostics Nigeria Limited Full timeJob OverviewBiorapid Diagnostics Nigeria Limited is a leading provider of medical and laboratory equipment, reagents, and consumables in Nigeria.Key Responsibilities:Promote and sell medical equipment to hospitals, diagnostic centers, and healthcare providers.Develop strong customer relationships and identify potential customers in the healthcare sector.Meet...