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Front Office Administrator
3 months ago
JOB SUMMARY
Required Competency And Skillset To Be a Waver 1-3 years of experience as a Front Office Admin, preferrably in the Technology or Financial sector Good knowledge of office procedures Efficient use of office management software like MS Office (MS Excel and MS Word specifically) and HRIS Strong organization skills with a problem-solving attitude Excellent interpersonal, written and verbal communication skills Attention to detail Well-developed problem-solving skills High ethical standards and integrity
RESPONSIBILITIES
The Role Flutterwave is looking for a Front Office Administrator who will act as the point of contact for all employees, guests, providing administrative support and managing their queries. We are not a one size fits all organization, and we are proud of our close-knit, diverse team. We're looking for people who can bring their unique perspectives to this role.What Your Day-to-Day Activities Will Be LikeFront Office Management: Be the frontline of the company and take complete ownership of the front desk functions Welcome and receive guests in a friendly and respectful manner always Have a good knowledge about the operational workings of Flutterwave and be able to provide 1st level support/assistance i.e customer service, product information, etc to customers and guests alike and escalate to appropriate persons where needed Receive official documents and parcels and deliver it to the appropriate unit while keeping a tracking log schedule Maintain a spreadsheet of all official documentation and follow up with relevant teams when actions are required Maintain confidentiality with sensitive information and correspondenceOffice Administration: Manage and oversee the procurement processes of offices supplies, maintain inventory of stock Supervision of administrative staffs (cleaning staff, security officers, ad-Hoc staff) Monitor office maintenance and repairs and perform period spot checks to ensure clean environment and facilities are working appropriately Prepare weekly reports on expenses and office budgets as well as facility status Maintain and update company databases Organize a filing system for important and confidential company documents Distribute and store correspondence (e.g., letters, emails and packages) Work closely with the People Business Partners as regards offboarding (managing the process of company property retrievals as required) Support with People & Culture initiatives as required/assigned Provide overall administrative support to teams at Flutterwave Any other duties assigned.
REQUIRED SKILLS
Meeting preparation, Email correspondence, Answering telephones and call management, Document and archive management, Office administration, management
REQUIRED EDUCATION
Bachelor's degree
