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Head, Sales

2 months ago

Lagos, Lagos, Nigeria Maurice Xandra Solutions Full time

KEY RESPONSIBILITIES

Strategic Planning:

  • Develop and implement a comprehensive sales strategy to achieve revenue targets and drive market expansion.
  • Identify and prioritize target market segments, and design tailored sales approaches for each segment. Set clear sales goals and KPIs to monitor performance and adjust strategies as needed.

Team Management:

  • Build, lead, and mentor a high-performing sales team.
  • Provide guidance and support to sales team members, fostering a collaborative and results-driven environment.
  • Set clear objectives and performance metrics for the sales team, and conduct regular performance reviews.

Client Engagement:

  • Develop and maintain strong relationships with key clients and strategic partners.
  • Manage client accounts, address their needs, and ensure high levels of satisfaction and retention.
  • Identify and pursue opportunities for upselling and cross-selling within existing accounts.

Partnership Development:

  • Identify and establish strategic partnerships to enhance the company's market presence and drive business growth.
  • Negotiate and manage partnership agreements to align with business objectives and ensure mutual benefit.

Sales Process Optimization:

  • Streamline and optimize the sales process to improve efficiency and effectiveness.
  • Implement best practices and innovative sales techniques to enhance performance and achieve targets.
  • Monitor and analyze sales processes, and make data-driven recommendations for improvements.

Market Research:

  • Conduct market research to understand industry trends, customer needs, and competitive dynamics.
  • Analyze market data and insights to inform sales strategies and identify new business opportunities.
  • Stay updated on market developments and adjust strategies to maintain a competitive edge.

Sales Campaigns:

  • Design and execute sales campaigns and promotions to drive revenue and customer acquisition.
  • Monitor the effectiveness of sales campaigns, analyze results, and optimize strategies based on performance data.
  • Manage the sales budget and allocate resources effectively to maximize ROI.

Performance Tracking:

  • Track and report on sales performance, including revenue, conversion rates, and other key metrics.
  • Prepare regular sales reports and presentations for senior management, highlighting progress, challenges, and opportunities.
  • Utilize analytics tools to measure the success of sales strategies and campaigns, and make data-driven decisions.

Customer Experience:

  • Develop strategies to enhance customer engagement and loyalty through personalized sales approaches.
  • Address customer feedback and concerns promptly to ensure a positive experience and strengthen relationships.
  • Collaborate with other departments to ensure a seamless customer experience and address any issues that arise.

Business Development:

  • Identify and pursue new business opportunities and market segments to drive growth.
  • Collaborate with marketing and product teams to align sales strategies with broader business goals and product offerings.
  • Lead strategic initiatives and projects that contribute to the overall success of the company.

SKILLS, QUALIFICATIONS AND EXPERIENCE

  • B.Sc. in Marketing, Business Administration, or a related field; or advanced degree preferred. MBA desirable.
  • Professional certifications in digital marketing, content marketing, or social media management
  • Minimum of 5-7 years of experience in Sales, or a related role.
  • Proven experience in a senior sales role, with a track record of success in driving sales growth and achieving targets.
  • Strong understanding of sales strategies, market dynamics, and customer needs.
  • Experience managing a sales team and collaborating with other departments to drive business objectives.
  • Excellent communication, negotiation, and interpersonal skills.
  • Ability to analyze sales data and market trends to make informed decisions.
  • Proficiency in CRM software and sales analytics tools.
  • Ability to develop and implement effective sales strategies to drive revenue growth and market expansion.
  • Strong leadership skills to motivate, manage, and mentor the sales team, ensuring high performance and alignment with company goals.
  • Expertise in building and maintaining relationships with key clients and partners to drive business development and customer satisfaction.
  • Skill in analyzing market trends, customer needs, and competitive landscape to identify opportunities and challenges.
  • Experience in streamlining sales processes, improving efficiency, and implementing best practices to enhance sales performance.
  • Ability to use sales data and analytics to make informed decisions, measure performance, and adjust strategies as needed.
  • Excellent writing and oral communication skills, including report writing.
  • Emotional intelligence.
  • Good knowledge of Microsoft tools like Microsoft Office, Word, Excel, and PowerPoint.
  • Exceptional leadership and team management skills.
  • Ability to work in a fast-paced, innovative tech environment.
  • Strategy planning and implementation.
  • Organization and time management abilities.
  • Meticulous attention to detail and accuracy.
  • Ability to multi-task and meet tight deadlines