Customer Service Ambassador

4 days ago


Abuja, FCT, Nigeria Cassidy Holdings Full time

Cassidy Holdings is a dynamic media company specializing in video production, digital marketing, and content creation. Our team of seasoned professionals brings together expertise in entertainment, technology, and lifestyle.

As we continue to grow, we are seeking an experienced Customer Service Representative to join our team.

**Key Responsibilities:**

  • Provide exceptional customer service via multiple channels.
  • Resolve customer inquiries, complaints, and issues in a timely and professional manner.
  • Process orders, returns, and exchanges efficiently.
  • Assist customers with product information, pricing, and availability.
  • Maintain accurate and detailed records of customer interactions and transactions.
  • Collaborate with other departments to address customer concerns and improve processes.
  • Stay up-to-date with product knowledge and company policies.

**Requirements:**

  • Proven experience in a customer service role.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities.
  • Proficient in using customer service software and tools.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Attention to detail and accuracy in data entry.
  • High school diploma or equivalent; additional education or training is a plus.

**Benefits Package:

  • Competitive salary
  • Health, dental, and vision insurance
  • Retirement plan with company match
  • Paid time off and holidays
  • Professional development opportunities
  • Supportive work environment

Cassidy Holdings values diversity and promotes equal employment opportunities. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.



  • Abuja, FCT, Nigeria Abuja Data School Full time

    Abuja Data School is seeking a highly skilled Customer Service Executive to provide exceptional service to our clients. The ideal candidate will be responsible for managing multiple client inquiries simultaneously, contributing to customer satisfaction, and maintaining customer databases.


  • Abuja, FCT, Nigeria Tespire LLC Full time

    Job Overview    At Tespire LLC, we are seeking a seasoned Customer Experience Operations Director to lead our customer support team. As a key member of our leadership team, you will be responsible for overseeing and managing the day-to-day operations of our customer support function.    About Us    Tespire LLC is a dynamic company that values...


  • Abuja, FCT, Nigeria OUTSOURCING - NG Full time

    Company OverviewOUTSOURCING - NG is a leading provider of sales and customer service solutions.


  • Abuja, FCT, Nigeria Tangerine Africa Full time

    The Insurance Sales Unit Lead role at Tangerine Africa is a critical position that requires a dynamic individual to drive business growth and team performance. Key Responsibilities:New Business Acquisition: Develop and execute strategies to acquire new customers, increasing revenue for the unit.Recruitment and Selection: Collaborate with the Productivity...


  • Abuja, FCT, Nigeria ITC WORLDWIDE Full time

    Technical Account Sales Pro for Microsoft CloudWe are seeking an experienced IT technical account sales pro to join our team as a Customer Success Manager (CSM). As a CSM, you will be responsible for identifying Microsoft customers' technical needs, resolving questions or concerns, and providing product knowledge via phone and email.You will also be expected...


  • Abuja, FCT, Nigeria ITC Worldwide INC Full time

    We are seeking a highly skilled Microsoft Dynamics CRM Solution Expert to support the implementation, customization, and maintenance of Microsoft Dynamics CRM solutions at ITC Worldwide INC.About the Role:This key position involves collaborating with business stakeholders to understand requirements and translating them into Dynamics CRM solutions. The ideal...


  • Abuja, FCT, Nigeria CZECH TECH SOLUTIONS NIGERIA LIMITED Full time

    Job OverviewWe are seeking a punctual and organized driver to join our team. The ideal candidate will have good time management skills and be able to work effectively on nights and weekends.Duties and ResponsibilitiesTransportation Services: Safely transport clients from airports to hotels and vice versa, utilizing optimal routes to minimize travel...


  • Abuja, FCT, Nigeria Viju Industires Nigeria Limited Full time

    Job DescriptionThe Water Production Operations Manager is responsible for overseeing the daily operations of the production line, ensuring efficient and effective manufacturing of high-quality pure water products. This role involves managing a team of production staff, maintaining equipment, ensuring compliance with safety and quality standards, and...


  • Abuja, FCT, Nigeria Hempawa Consult Full time

    Job SummaryWe are seeking a highly motivated and experienced Sales Specialist to join our team at Hempawa Consult. The ideal candidate will possess excellent communication skills, be able to work in a fast-paced environment, and have a proven track record of achieving sales targets.Key ResponsibilitiesCustomer Acquisition: Identify and pursue new business...


  • Abuja, FCT, Nigeria ITC Worldwide INC Full time

    We are seeking a skilled Microsoft Dynamics 365 CRM / Power Platform Architect to design, implement, and optimize scalable CRM and Power Platform solutions tailored to business needs.The ideal candidate will work closely with stakeholders to align technology with organizational goals, leveraging their expertise in Dynamics 365 CRM, Power Apps, Power...


  • Abuja, FCT, Nigeria FORDXPRESS LOGISTICS Full time

    Job DescriptionWe are seeking a highly skilled Business Growth Strategist to join our team at FORDXPRESS LOGISTICS.Key Responsibilities:Market Research and Analysis: Identify key trends, competitors, and areas for growth to inform business development strategies.Sales Strategy Development: Collaborate with sales teams to develop and execute sales strategies...


  • Abuja, FCT, Nigeria HEIRS ASSURANCE Full time

    Job Description:At HEIRS ASSURANCE, we are seeking a highly skilled and experienced Relationship Development Professional to join our team.The primary focus of this role will be to establish and maintain strong relationships with clients, identifying their financial needs, and providing tailored solutions to meet those needs.Key Responsibilities:Foster...


  • Abuja, Nigeria Cassidy Holdings Full time

    At Cassidy Holdings, we are passionate about creating captivating and influential content that resonates with audiences worldwide. As a dynamic media company, we specialize in video production, digital marketing and content creation. Our team of seasoned professionals brings together a wealth of experience in entertainment, technology and lifestyle. As we...


  • Abuja, Nigeria Outsource Global Technologies Limited Full time

    Outsource Global Technologies Limited seeks a dedicated Customer Support and Hospital Liaison Specialist to support a health insurance client by managing interactions between customers and a network of healthcare providers. The role involves facilitating effective communication, processing claims, approvals, and issuing treatment codes, ensuring seamless...


  • Abuja, Nigeria ITC Worldwide INC Full time

    Job Summary: We are seeking a Dynamics CRM Functional Associate to support the implementation, customization, and maintenance of Microsoft Dynamics CRM solutions. The ideal candidate will bridge the gap between business needs and technical capabilities, ensuring the CRM platform meets organizational goals. This role involves gathering requirements,...

  • Sales Girl or Boy

    16 hours ago


    ABUJA, Nigeria OUTSOURCING - NG Full time

    Responsibilities: Process transactions accurately and efficiently Provide exceptional customer service Manage cash, credit card transactions, and inventory Maintain a positive and professional demeanor Requirements: 1-2 years of cashier experience Basic math skills and accuracy Excellent communication skills


  • Abuja, Nigeria Hempawa Consult Full time

    Job Description • Responsible for customer/business prospecting/conversion. • Responsible for attending, assisting, and presenting at promotional activities and marketing events such as tradeshows and campaigns. • Recruit and onboard new clients. • Reviewing, analyzing, and entering client information and transactions into multiple...


  • Garki Abuja, Nigeria Tenaui africa Full time

    We are seeking a highly motivated and results-oriented Sales person with experience in Photolab and Printing Machines to join our team. The successful candidate will be responsible for promoting and selling our range of printing machines to clients in various industries. The Salesman for Printing Machines will play a crucial role in driving business growth,...


  • Abuja, Nigeria ITC Worldwide INC Full time

    We are seeking an experienced Microsoft Dynamics 365 CRM / Power Platform Architect to design, implement, and optimize scalable CRM and Power Platform solutions tailored to business needs. The ideal candidate will work closely with stakeholders to align technology with organizational goals, leveraging their expertise in Dynamics 365 CRM, Power Apps, Power...


  • Abuja, Nigeria Bella Recruiter Full time

    Function: Business Development Reporting to: Territory Manager Location: Abuja Travel Frequency: Rarely Purpose of the Job The Account Manager is responsible for protecting revenue, securing new revenue within ipNX’s existing clients’ portfolio of as well as seeking/hunting out new clients & businesses within the assigned Strategic account...


  • Abuja, Nigeria Royal Resource Management Full time

    Location: Durumi, Abuja Salary: ₦80,000 per month Are you passionate about fashion and have a flair for management? A prestigious fashion house in Durumi, Abuja, is seeking a dedicated and experienced Manager to oversee and grow its operations. Key Responsibilities: Oversee daily operations and ensure smooth business workflows. Manage customer relations,...


  • Abuja FCT, Nigeria Sambus Geospatial Nig Ltd Full time

    Role Summary: To improve existing products and sales volumes through research on industry trends. Gather business intelligence relating to the Geospatial industry and its’ stakeholders. Responsibilities: • Lead key projects with R&D to support business goals • Research, design and evaluate, processes, and equipment used in the company to market its...