Customer Experience Ambassador
1 month ago
We are seeking a friendly and detail-oriented customer service professional to serve as the primary point of contact for our valued customers. This role is ideal for individuals who possess excellent communication skills, a positive attitude, and a passion for helping others.
Key Responsibilities:- Provide timely and courteous responses to customer inquiries via phone, email, or messaging platforms.
- Address customer concerns and issues effectively, ensuring satisfaction and retention.
- Evaluate and resolve complex customer complaints or issues, escalating them when necessary to ensure prompt resolution.
- BUILD STRONG CUSTOMER RELATIONSHIPS through proactive communication, follow-ups, and continuous support.
- Ensure accurate record-keeping of customer interactions, inquiries, and complaints in our CRM system.
- Identify and report trends in customer issues to improve overall service quality.
- Minimum of SSCE/OND qualification
- Previous experience in customer service or a related field is preferred but not required
- Excellent verbal and written communication skills
- Strong problem-solving skills with the ability to think critically and adapt quickly
- Ability to handle high volumes of customer inquiries while maintaining a positive attitude
- Proficiency in using CRM software, Microsoft Office Suite, and other customer service tools
- Willingness to work flexible hours, including weekends or evenings if required
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Customer Service Ambassador
3 weeks ago
Igbogbo Ikorodu, Nigeria Ascentech Service Limited Full timeAscentech Service Limited is seeking a detail-oriented Customer Service Representative to serve as the primary point of contact for customers.The ideal candidate has excellent communication skills, a positive attitude, and a passion for helping others.We are looking for someone who can effectively resolve customer inquiries, complaints, and issues in a...
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Customer Service Liaison Specialist
4 days ago
Igbogbo Ikorodu, Nigeria Ascentech Service Limited Full timeWe are seeking a skilled and detail-oriented Customer Service Liaison Specialist to join our team at Ascentech Service Limited.Job Summary:We require an individual with excellent communication skills, a positive attitude, and a passion for helping others to serve as the primary point of contact for customers, assisting them with inquiries, resolving issues,...
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Customer Service Rep
1 month ago
Igbogbo Ikorodu, Nigeria Ascentech Service Limited Full timeJob Title: Customer Service Representative Location: Igbogbo, Ikorodu Salary: 50k Mon - Fri Job Summary: We are seeking a friendly and detail-oriented Customer Service Representative to join our team. In this role, you will serve as the primary point of contact for customers, assisting them with inquiries, resolving issues, and providing information about...
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Export Sales Manager
3 weeks ago
Ikorodu, Nigeria Ascentech Services Ltd Full timeOverview: We are seeking a dynamic and results-driven Export Sales Manager to lead and expand our international sales efforts for our products: Flakes, Pallets, etc. This role is responsible for identifying new business opportunities, maintaining and strengthening relationships with global clients, and ensuring the company meets its export sales targets. The...
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Factory Manager
3 months ago
Ikorodu, Nigeria Ascentech Services Limited Full timeResponsibilities: Hire, train and supervise production employees, such as assemblers, packers and equipment operators Create work schedules, assign tasks and coordinate manufacturing activities Negotiate with suppliers and vendors to achieve cost-effective solutions Allocate resources, such as equipment and personnel, to maintain production...
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Experienced bread
4 weeks ago
Aga, Ikorodu, Nigeria AIROYAL HOTEL AND SUITES Full timeJob Summary: The Bread/Bakery Supervisor oversees the daily operations of the bakery, ensuring high-quality bread and baked goods production, maintaining a clean and safe work environment, and providing excellent customer service. Key Responsibilities: 1. Production and Quality Control: - Supervise bread and baked goods production, ensuring...
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Experienced Hotel Kitchen Supervisor
4 weeks ago
Aga, Ikorodu, Nigeria AIROYAL HOTEL AND SUITES Full timeThe Hotel Kitchen Supervisor oversees the daily operations of the hotel kitchen, ensuring high-quality food preparation, presentation, and service. This role involves supervising kitchen staff, managing food costs, maintaining hygiene standards, and providing excellent customer service. Key Responsibilities: 1. Kitchen Operations: - Supervise kitchen...
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Hotel Kitchen Operations Manager
2 weeks ago
Aga, Ikorodu, Nigeria AIROYAL HOTEL AND SUITES Full timeJob OverviewThe AIROYAL HOTEL AND SUITES is seeking an experienced Hotel Kitchen Supervisor to oversee the daily operations of our hotel kitchen, ensuring high-quality food preparation, presentation, and service. This role involves supervising kitchen staff, managing food costs, maintaining hygiene standards, and providing excellent customer...
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Ebute Ikorodu, Lagos, Nigeria Ascentech Services Ltd Full timeWe are seeking a dynamic and results-driven Export Sales Manager to lead and expand our international sales efforts for our products: Flakes, Pallets, etc.About the RoleThis role is responsible for identifying new business opportunities, maintaining and strengthening relationships with global clients, and ensuring the company meets its export sales...
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Bakery Operations Manager
4 weeks ago
Aga, Ikorodu, Nigeria AIROYAL HOTEL AND SUITES Full timeJob SummaryThe Bakery Operations Manager plays a vital role in the success of our hotel's bakery, ensuring the production of high-quality bread and baked goods while maintaining a clean and safe work environment.Key Responsibilities:Production and Quality Control:- Supervise bread and baked goods production to ensure consistency and quality.- Implement and...
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Lead Food and Beverage Operations Manager
2 weeks ago
Aga, Ikorodu, Nigeria AIROYAL HOTEL AND SUITES Full timeWe are seeking a highly skilled Lead Food and Beverage Operations Manager to oversee the daily operations of our food and beverage services at AIROYAL HOTEL AND SUITES. This is a challenging and rewarding opportunity for an experienced professional with a strong background in hospitality management and leadership skills.Job SummaryThe successful candidate...
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Experienced Hotel FandB Supervisor
4 weeks ago
Aga, Ikorodu, Nigeria AIROYAL HOTEL AND SUITES Full timeDescription We are looking for a dedicated and experienced Food and Beverage Supervisor to join our team. The ideal candidate will have a strong background in hospitality management, excellent leadership skills, and a passion for delivering exceptional customer service. As a Food and Beverage Supervisor, you will oversee the daily operations of our food and...
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Luxury Hotel F&B Management Position
4 weeks ago
Aga, Ikorodu, Nigeria AIROYAL HOTEL AND SUITES Full timeWe are seeking a highly skilled Food and Beverage Supervisor to oversee the daily operations of our food and beverage services at AIROYAL HOTEL AND SUITES. The ideal candidate will have a proven track record in hospitality management, excellent leadership skills, and a passion for delivering exceptional customer service.Key Responsibilities:Oversight of...
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Heavy Vehicle Mechanic
3 weeks ago
Ikorodu, Ogijo, Nigeria Ascentech Services limited Full timeJob Title: Heavy Vehicle Mechanic Location: Ikorodu, Ogijo Salary: 200k Job Type: Full-Time Reports To: [Supervisor/Manager/Workshop Foreman] Position Overview: The Heavy Vehicle Mechanic will be responsible for maintaining, repairing, and inspecting heavy vehicles, including trucks, buses, and construction machinery. The role requires diagnosing mechanical...
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Senior Kitchen Operations Manager
4 weeks ago
Aga, Ikorodu, Nigeria AIROYAL HOTEL AND SUITES Full timeJob Title: Senior Kitchen Operations ManagerAbout UsAiroyal Hotel and Suites is a renowned hospitality institution committed to delivering exceptional dining experiences. Our hotel kitchen is the heart of our operation, and we are seeking a highly skilled Senior Kitchen Operations Manager to oversee its daily activities.Estimated Salary: $65,000 - $85,000...
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Heavy Vehicle Mechanic
6 days ago
Ikorodu, Ogijo, Nigeria Ascentech Services limited Full timeJob Title: Heavy Vehicle Mechanic - Diesel Engine SpecialistLocation: Ikorodu, Ogijo Salary: 200k About the Role:The successful candidate will be responsible for maintaining, repairing, and inspecting heavy vehicles, including trucks, buses, and construction machinery. Key responsibilities include diagnosing mechanical issues, replacing parts, performing...
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Content Strategist
3 weeks ago
Ebute Ikorodu, Lagos, Nigeria Ascentech Service Limited Full timeJob Title: Content StrategistLocation: Ikorodu, LagosJob Summary:We're seeking a highly skilled and creative Content Strategist to join our team at Ascentech Service Limited. The ideal candidate will have a proven track record of developing and implementing successful content strategies that drive engagement and conversions.Responsibilities:Develop and...
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Lead Wire Drawing Specialist
4 days ago
Ebute Ikorodu, Lagos, Nigeria Ascentech Services Limied Full timeJob Title: Lead Wire Drawing SpecialistLocation: Ikorodu, LagosShift Pattern: 12-hour rotating shifts, 6 days per weekSalary Range: ₦80,000 - ₦150,000 per monthAbout the RoleThe Lead Wire Drawing Specialist is responsible for overseeing wire drawing operations to ensure high-quality production, minimize waste, and troubleshoot process challenges.This...
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Field Sales Executive
2 months ago
Lagos, Sango Otta, Ikorodu, Ibadan, Shagamu Abeokuta, Ijebu, Nigeria Ascentech Services limited Full timeJob Title: Field Sales Executive Job Type: Full-time Industry: paint and construction chemicals Location: Area to Cover (Lagos, Sango Otta, Ikorodu, Ibadan, Shagamu Abeokuta, Ijebu ode, Agbara) Company Overview: Our company manufactures paint and construction chemicals products. Job Summary: We are seeking a dynamic and results-driven Field Sales Executive...
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Lagos, Sango Otta, Ikorodu, Ibadan, Shagamu Abeokuta, Ijebu, Nigeria Ascentech Services limited Full timeWe are seeking a dynamic and results-driven Field Sales Executive to join Ascentech Services Limited. The ideal candidate will be responsible for driving sales growth and expanding our market presence in the paint and construction chemicals industry.About UsAscentech Services Limited manufactures paint and construction chemicals products. Our company...