
Office Receptionist Manager
23 hours ago
We are a leading property development company committed to delivering exceptional quality and service. Our mission is to create value through innovative solutions and unparalleled customer experiences.
Key Responsibilities:
As a Front Desk Officer, you will be responsible for providing top-notch customer service, managing day-to-day operations, and ensuring seamless communication between departments. Your duties will include:
• Managing incoming communications and directing them to the appropriate teams.
• Maintaining a clean and organized front desk area, ensuring it remains presentable at all times.
• Registering and signing in visitors, issuing visitor badges, and notifying relevant personnel of their arrival.
• Scheduling appointments and meetings, coordinating with staff members as needed.
• Performing administrative tasks such as sorting and distributing mail, ordering office supplies, and maintaining records.
• Providing information to visitors regarding company policies, procedures, and facilities.
• Troubleshooting basic office equipment issues, such as printers and telephones.
• Collaborating with other departments to ensure smooth communication and operations.
• Handling inquiries and complaints promptly and professionally, escalating issues as necessary.
• Upholding confidentiality and discretion when dealing with sensitive information.
• Supporting special projects and tasks assigned by management.
Requirements:
A degree in any discipline or equivalent certification in office administration is beneficial. Proven experience in a similar role is essential. Excellent communication and interpersonal skills, strong organizational and multitasking abilities, and proficiency in Microsoft Office Suite are necessary. A positive and customer-focused attitude is crucial for success in this role.
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