Checkout Experience Specialist

4 days ago


Ikoyi, Lagos, Nigeria Vertiline Synergy Limited Full time
About the Role

We are looking for a skilled Retail Transaction Manager to join our team at Vertiline Synergy Limited. As a key member of our retail staff, you will be responsible for ensuring that all transactions with customers are managed accurately and efficiently. This involves processing payments, issuing receipts, refunds, change or tickets, and maintaining a clean and tidy checkout area.

Key Responsibilities
  • Process payments and issue receipts, refunds, change or tickets
  • Manage customer interactions and resolve complaints
  • Maintain accurate records of transactions and balance sheets
  • Work collaboratively with colleagues to achieve sales targets
  • Provide exceptional customer service and ensure customer satisfaction

Requirements and Skills

To succeed in this role, you will need work experience as a Retail Cashier or in a similar role in sales, basic PC knowledge, familiarity with electronic equipment like cash registers and POS systems, good math skills, strong communication and time management skills, and a customer satisfaction-oriented approach. You should also be able to work independently and manage your time effectively, especially during night shifts.

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